I wish I could give Norco in Seattle 0 stars. The woman who waited on us was extremely rude, and borderline competent. After waiting for hours to get our equipment, we questioned if we would get our device before the store closed--and were physically intimidated and verbally attacked. The store manager finally diffused the situation, but she could have solved the issue and gotten us on our way much if she had helped the employee much earlier. I wish I had read the reviews online before going to Norco. It sounds like this is a systemic problem, not an isolated case.
My appointment was for 9:20am this morning (Tuesday 8/4/2015). At 9:20am when I was on the elevator to the appointment I received a call saying the "doctor" was unable to make the appointment. I paid $11 for parking and wasted an hour getting to the appointment and back. Don't waste your time with this very unprofessional clinic.
The worst possible service. Every person with whom I dealt was unhelpful and condescending. All I needed was replacement parts for a CPAP. They acted as if dealing with me was a profound bother. Indeed, they acted like I was a nuisance.
Service was terrible. I brought my CPAP machine to them for replacement or repair as the humidifier wouldn't heat up. The indolent, condescending girl behind the counter told me it was not broken and there was nothing she could do. I told her that yes it was broken but she would have none of it. "Look, I said, I have used a CPAP every night for ten years and I know when it's broken." She became offended and told me that if I wanted a new machine I would have to get a new prescription. Norco even had the original prescription which (when they were Care Medical) they used to get me a new machine when another older model broke several years ago with no problems. Norco has thus denied me the medical equipment I need to maintain my health.
A few staff with attitude problems. The lifeguards tend to do nothing and complain a lot. Even gang up on individual swimmers they dislike or hold in contempt (I guess they hold swimmers responsible for their boredom and inertia). High turn-over among lifeguards. Pool hours limited . Place closed early on Sat. and all day Sunday. Frequent maintenance problems.
soft spoken confident, even loving concern for our troubles.Help meget through pysical and mental hurdles. He will tell you weather he can help you or not. Still even if he cannot help he will try and help you get help. Personally I dont believe there is anything he connot help in some why. I was trully blessed by my time with doctor Bill, thanks doc. Thomas