I am not sure why there is so much negative stuff about this company??? Property management seems like a very difficult job and in my opinion they do it exceptionally. I think some people may be being a little sensitive about some things. They manage my building and myself and all of my tenants have always been very happy with their service. They are family operated so you get a different feel from them than a large company. Their location is ideal and you can walk in anytime and talk to someone. When I call I rarely get a voicemail and they are super prompt when responding to emails as well. In property management I know you deal with so many different people and you definitely can't please everyone. I think that is where the negative comments come from. I just wanted to put in my two cents since I am a loyal happy customer and have been for years.
4700 SW Dash Point RdFederal Way, WA 98023
From Business: Unique among the retreat and conference centers in Western Washington for its beauty, history and ministry, the Palisades is a place of personal and spiritual gro…
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Jennifer Miller is the best property manager that I have ever had. She inherited a disaster. The house had been trashed by the previous property manager and the tenants. She got the place all fixed up, worked with the insurance people such that some of the repairs got reimbursed. She had to work a lot with the contractor and the insurance people for many hours on her own. She found a renter who was a good fit and wanted to do some repairs as well as pay rent. Things have improved steadily since Jennifer took over. I am glad to have Jennifer as my property manager.
I have been renting from Ballard Property Management for several years and have been so pleased with the level of service I have received. The staff has always been so attentive and quick to solve any maintenance concerns that I have. I know they manage many apartments around Ballard, but I always feel as if I am their only tenant when speaking to them. I would recommend this family business to anyone looking to rent a fabulous apartment with a excellent level of professionalism from the staff!
I moved here to The Queensborough a couple years ago. I love the building and location. I feel right at home here. The building is a quiet, safe and has security entry doors with a peep hole camera. I love my apartment, it looks out at the Puget Sound and The Space Needle. I am only a couple of blocks to Safeway, Easy Street Records, Subway, Bars and resturants. The staff is friendly and always helpful. The roof deck is Awesome. This is a nice place to live...
The residents of Charbonneau Apartments(Seattle) have started an online group. We discuss issues like ongoing renovations/construction, safety and security, management, the community and ideas for improving "our home". The good and the bad. Skip the marketing pitches. If you want to get in touch with actual residents and see actual reviews, photos and videos, please see our website. Thanks! Charbonneau Residents Online Group http://charbonneau.ning.com/
Really happy new management has been 'finally" put in place and old deadbeat onsite mgr is long gone. My mail is now secure due to the locking mailboxes and the roadways are repaired and never looked better. Looking forward to whatever upgrades around the community the new management has in store. I like the changes and so do my neighbors. I'm sure its not an easy job and I know you can't please all of the people all of the time.
My wife and I moved to Seattle last Summer and met a Landmark agent at an open house. She helped and guided us throughout the entire process and made us feel special. She was always available and I think using a "boutique" Agency we got the attention we deserved! I would recommend this company to anyone who doesn't want to be "just another number" at one of the big three agencies that seem to be everywhere.
Rochelle is a great representative of your company. She took time out of her personal time to help us with a property inspection when we drove up from Texas, almost 2000 miles. She was happy to take care of us on a Sunday, I cant say as much for some other managers we planned on seeing while we were up for a limited time in WA. They are great to deal with and have been very pleasant to deal with
As an apartment owner I have a great relationship with Sagen. I have had the privilege of employing Sagen Group to manage my 3 small apartment buildings in Seattle. I have owned the buildings since the 80's and Sagen has managed them for the past few years. They are exactly what I need in regards to management, since I live in Eastern WA and need management that is responsible and effective.
I have had several bad property managers in recent years and was pretty fed up with management companies. I was referred to this company by my neighbor in our condo building that had great things to say about their overall experience. I decided to give it another try and I'm happy I did. The staff is very friendly and understanding of my needs. I wish I would have found them years ago.