Brought my new denim for tailoring to Superb Custom Tailors. Picked it up and it reeked of moth balls. At home I looked smell removal, nothing has worked. I took the denim back to the cleaners. The owner told me that there was no proof that my denim came into contact with mothball treated clothing at her store. She even asked 3 strangers passing on the street to see if they could identify the odor of my denim!?!The owner claimed the odor was chemical of new denim. It was not. She said only new clothes were worked on during the four day period my denim were in the pile to be hemmed and that if moth balls had been used on any clothing in her store that she would have smelled it and that this could not have happened at her store. Excuses! There is no way she could be so sure about the hundreds of clothing items in her shop over a four day period. I however am 100% sure about my one pair of new denim pants and what moth balls smell like. Sick to my stomach.
4228 Fremont Ave NSeattle, WA 98103
From Business: For over 30 years, we have seen many unique items which require special care. We have spent decades learning the art and science of handling & altering from every…