South West Plumbing - SeattleAdd to Favorites
2401 SW Alaska StSeattle, WA 98106Map & Directions
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Better Business Bureau
Classes Offered: Spanish Lessons
Services: Unclogging & Cleaning, Water Heater Repair, Repiping, Faucets, Copper Piping, Plumbing Installation, Burst Pipe Repair, Video Inspections, Gas Line Installation, Pipe Relining, Leak Detection Services, Repair Replacement, Drain Cleaning, Sewer Cleanout Installation, Tubs, Drain Maintenance & Repair, Underground Pipe Repair, Emergency Cleanup, Service Repair OR Replacement, Rooter Service, Pipe Repair, Complete Plumbing Services, Emergency Service 24 7, We Guarantee All of Our Work!, Leak Repair, Garbage Disposal, Trenchless Excavation, Installations, Water Leaks, Commercial Sewers & Drains, Sinks, Camera Inspections, Same Day Service, Fixture Replacement, Sewers, Sewer Repair & Replacement, 24 Hour Plumber, Water Lines, Underground Leak Repair, Your Plumbing Expert, Pipe Thawing, Weekends and Evenings at No Extra Charge, Construction, Drain Repair, Drain Trap Treatment, Electric Snake Service, Water Heaters, Sewer Lines, Shower Repair, Emergency Plumber, Trenchless Cleaning, Call for Emergency Service 2417, Trenchless Repair, Low Water PRI Ir, Leaky Pipes Repipes Toilets, Grease Trap Treatment, Drainage Systems
Today, Thursday, July 9, we had a new toilet installed in our main bathroom. Abel P and Ricardo were the ones who installed it and we were very pleased with their work. They were both very pleasant, very neat while they worked and the new toilet looks great! They wore the required masks and foot coverings while entering our house. In March, Abel also installed a new toilet in our basement utility room and we were also very happy with it. We have done a lot of business with your company in the past years and will continue to call whenever we have plumbing issues because of the excellent service you have provide us.
Kirk and Conner were punctual and professional. They carried out the work they were called out for to a very high standard. They also inspected our issues in our home and assisted accordingly. We have always used SWP and will continue to do so for their trustworthiness and expertise.
Abel P. and Thang responded to my plumbing problem they were professional courteous and knowledgeable and they also helped out by referring another company to handle the water damage caused by my water heater. This was my first time using South West Plumbing and I would use them again and I Highly recommend this Company
Ricardo D. and Aaron were professional, courteous, and knowledgeable. They repaired my plumbing problem with minimal inconvenience to me and referred me to another company to assess any water damage caused by my plumbing leak. I have used South West Plumbing in the past and will continue to do so. I highly recommend this company.
12/05/2011Provided by Citysearch -
I need to have my gas furnace serviced so I called several places for prices. When I called, a woman said they would send someone out. I said again I only wanted a""ballpark"" price. She said the person who came out would give me an estimate.
I told her I worked 3 jobs and couldn't guarantee a time and/or wait around for someone, so I asked again for ""just a basic ballpark"" price. She pushed for me to make an appt this Sat. I said NO, I'd be working from 3 am to 5 pm Sat & Sun. She pushed again for appt. I said NO! and asked why she couldn't give me a
""ballpark"" amount but she wouldn't answer.
I said ""thank you but since you can't even bother to give me a ballpark amount, when 8 other companies have, it probably means you're probably going to pad the bill"". She said to call back if I want to set up an appt. I said I'd never call and never recommend them. I now know why they have complaints with the BBB.
Dishonest Pricing & Tactics...
Don't let these other "suspect" reviews fool you!
The Good: The repair work to my leaking water main line appears to have been competently done.
The Bad: This company uses a consumers lack of knowledge and understanding of plumbing issues and repairs to overcharge for their services. This is not an ethical company and I would discourage using them. At a minimum, get several bids before deciding to use them.
The Situation: We had a water leak in the coupling from the main water line and the pipe leading into the house. The fitting was under the driveway, so it required jack-hammering a 2x2 foot concrete square, digging a 4 foot hole, and fixing a basic coupling. The repair took a total of five hours (with travel time) and about $50 of parts (I'm being generous here). The charge, $5300! The math says they earned $1060/hr.
To top it off, before paying the balance, I asked to speak to the owner to discuss the effort of the repair and the charges. Instead of calling me back, they simply charged the balance of the repair against my credit card WITHOUT my signed authorization. Effectively stealing from me.
As said above, please consider another, more reputable plumber.