ServPro of South and West Seattle
2700 Alki Ave SW Apt 200, Seattle, WA 98116
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Had a flood at 3 AM due to a broken washing machine hose, which destroyed the flooring in my 1st level of the house. Insurance (Liberty Mutual) recommended Servpro, and even called their dispatcher for us. At 8:15 in the morning, the doorbell rang and in came two very professional people. They immediately assessed the damage and began extracting water from the carpet. They packed everything out of the ground floor where there was water (about 95% of it), and stored most of it away in their warehouse.
We had a fire in one of our apartments on the second floor, so there was not only fire and water damage in the apartment, but water damage in the apartment below. This happened late in the evening and I called Servpro locally and they gave me the number for Servpro of Renton who specializes in commercial buildings. Their technicians came out that evening and set up their equipment and started the process of removing as much water as possible in both apartments. The end result was that the first floor apartment was able to be restored like it was, and no more water damage spread anywhere else in the building. The crew was professional and I have highly recommended Servpro of Renton since then. Their office support is friendly and outstanding, as well.
I work at a Real Estate Management company in Seattle - so I deal with vendors of all kinds ever day. Servpro of Renton is awesome. Debbie the Office Manager is amazing. When you are dealing with homeowners, renters, insurance companies, and vendors, things can get complicated. But after many interactions with Debbie and with the team at Servpro Renton I am truly impressed. We have used them mostly for restoration needs due to water damage (when you manage apartments and condos this happens far too often...) and they are quick to arrive, very knowledgeable, and competitively priced. We will continue to use them where I work because they are the best in this area.
If we could give servpro 100 stars we could. We had a house fire right before Christmas this year.
They came to our house, all the workers were so kind to us. This was obviously a devastating day for our family. They were so respectful of all our things, and treated our house as their own.
When you lose things that are precious to you and your family its nice to know that a great company like this will handle it with care and try their best to restore it. When something so devastating as a house fire happens to your family its so nice you can call and they want to do anything and everything to help.
They also came to clean our carpets in the temporary home we stayed in, I have never seen such clean carpets! These looked like brand new!
I had a flood in my home just a couple weeks ago. Servpro was at my house cleaning up and drying the flooded area so fast! I think many of my belongings were saved because of their speed and organization. They kept me informed of every step, and were so courteous and careful of my things. Thank you, Servpro, you are the best!
Had a broken water supply line @4AM Sunday. ServPro was called by my condo assoc. and was my at my residence within an hour after being called. They were efficient, professional, and extremely courteous. After extracting water from floor carpets and floor tiles they had their drying equipment up and running within an hour. They also took a area rug and hallway runner with them to be dried separately. ServPro has stayed in contact with my Insurance Company thru out this process to keep this clean-up project running smoothly and in a timely manner. Molding was removed without any damage and extra driers bought in to expedite this phase. They are still here, but the work they are doing is first class.
After recently incurring a plumbing issue resulting in serious water damage, my first thought was quickly remediating the damage and not how my insurance carrier would cover cost of the damage so my first call was to Servpro of Renton. Although there are several companies providing damage remediation, the Servpro name immediately came to mind having seen their familiar green vehicles on many occassions. In a semi-panic situation such as this, knowledgeable, confident, and competent customer assistance is very comforting. Servpro of South and West Seattle response was immediate with a service team showing up at my home within a matter of a few hours. The technicians were courteous, highly experienced and went to work at once. Throughout the entire process, I was contacted frequently and consistently apprised of their progress. The quality of service I received starting with my initial call to them through the remediation process was truly impressive. Servpro of South and West Seattle is a highly professional organization and I strongly recommend their services to anyone finding themselves in need of property damage restoration services.