eBits PC Laptop
4760 University Way NE, Seattle, WA 98105
|Mon - Fri:|
|Sat - Sun:|
Phone: (206) 525-8989
Bike Parking: Yes
Wheelchair Accessible: Yes
05/15/2012Provided by Citysearch -
The guys at Ebits have taken good care of my computer over the years, keeping it running at an optimal level, removing viruses, and giving me great deals on new hardware and batteries when mine quit. I will continue to go to Ebits for help with my computer needs.
03/30/2012Provided by Citysearch -
This is the best PC repair and iPhone repair shop in the greater Seattle area. I love this place, they've saved me over 250$ over the course of the two times that I have been there and I have yet to find another place around Seattle that has the customer service like Ebits does. I am from the Tukwila area which is swarmed with pc repair shops closer to Southcenter and NONE of them compare to this place. The people are nice, the service is great, and I will be a returning customer for awhile! Highly recommended. Oh, also, they're incredibly speedy!
03/23/2012Provided by Citysearch -
The service was great. A representative kept me updated as to what the problem was with my computer (it had stopped charging) and what the next step in fixing it would be. They got it fixed pretty quickly and stayed open a little after closing time so I could pick it up the day/night it was done. And when I got there, they had me test it out just to make sure everything was working well. They did great!
03/20/2012Provided by Citysearch -
I am a very happy repeat customer of EBits PC Laptop! They offered me prompt, professional, and extraordinarily kind service at my last visit a couple weeks ago.
I killed my flash drive and needed immediate file recovery--I am a new college instructor, and the files on my flash drive represent countless hours of preparation for my class this quarter. In a panic, I visited EBits at their U-District location and learned that they would run a diagnostic ($50), then start recovery if that was possible. I told Jesper that the final cost of recovery would determine my ability to OK the recovery process, but decided to run the diagnostic anyway. A couple days later, I was overjoyed to hear that my data could be recovered, and decided to pay for the recovery. When I arrived to pick up the DVD containing all my precious files, imagine my surprise when Jesper offered me a substantial discount. He told me that he knew I had been worried about the final cost, so gave me a very generous break on the price of data recovery. I am very appreciative of a job well done and his thoughtfulness, and highly recommend EBits for outstanding service. Thank you so much to Jesper and his crew at EBits for recovering my data!
03/18/2012Provided by Citysearch -
When one of my 4 kids broke my laptop screen I immediately went to Ebits in the University District to see what could be done. I was applying for jobs and needed a computer, so Jesper was good enough to loan me a laptop and put a rush on mine at no extra cost so that I could keep on track with my applications. When I got my computer back I wasn't satisfied with the screen quality after using it for a couple of days, so I brought it back and Jesper replaced the screen with a brand new one for no extra charge. I was so pleased I brought in another laptop that had been unusable for about a year and the team at Ebits fixed it up nice and new and were able to retrieve many lost pictures and memories from the damaged hard drive. They spent many hours to go above and beyond to try to retrieve some special pictures for my father's 90th birthday party. Thanks to the crew at Ebits.
03/15/2012Provided by Citysearch -
Dropped off my laptop with an intermittent shut down problems. Jesper and his staff worked for hours with the manufacturer to isolate a defective mother board. They shipped it and retested to confirm the problem was really resolved once and for all for such a reasonable cost, They saved me the time, energy and headaches of trying to remotely fix a computer via the phone or on-line. Thank you.
03/14/2012Provided by Citysearch -
You won’t go wrong with eBits. The manager and technicians are uniformly courteous, capable, and trustworthy. I asked eBits to help me with serious problems I was having with two laptops: one computer was shutting itself down about every 15 minutes, and the other had slowed to a standstill. The eBits folks fixed the problems promptly, for a relatively modest fee. A few days later, after I had inadvertently deleted a driver on one of the computers, I went back to again ask for help. The manager remembered my name and offered to fix the new problem for no charge. Give them a try.
03/13/2012Provided by Citysearch -
The folks at Ebits saved my bacon by helping me recover the data on a crashed external hard drive that had all sorts of family photos and music files. Not only were they competitively priced, their customer service was excellent. Hard drive recovery, it turns out, can be a labor-intensive process and they kept me regularly informed about their progress and provided me options about the impact certain choices would have on final cost. This level of service alone sets them apart from other PC and laptop repair places and I would recommend them highly.
03/05/2012Provided by Citysearch -
Ebits has always provided timely and superior repair and service. I am always impressed with the rapid response I receive and the personal contact provided by Jasper. I have had them repair several computers as well as assist with backup tools for the Pc's, They have retrieved all of the information from my damaged hard drives and upgraded my pc's in less than 3 days! In addition, they save me money. What more could I ask for
02/28/2012Provided by Citysearch -
I dropped my laptop and called Jesper immediately.
Within a day he had returned it to me with a new hard-drive installed so that I could continue to use it at work. He then started trying to retrieve all my data and precious family photos from the damaged hard-drive. After 3 failed attempts he didn’t give up and finally managed to retrieve all the data. I am so glad he was able to do this and at a fraction of the cost that others charge for this service.
Jesper really cares about the customer and goes the extra mile to get the job done. It is hard to imagine a better service than this.
08/06/2011Provided by Citysearch -
Jesper and all of his staff at Ebits in the University District have had both my PC and laptop into their shop on several occasions due to a virus and they have been prompt as well as successful to recover my data. The staff is friendly as well as competent which is greatly appreciated when the stress of a malfunctioning computer is involved. I have had my family and friends take their computers to Ebits as well and everyone has been very happy with the outcome and they are now clients as well.
Thank you Jesper and staff for providing excellent service when we need it the most.
12/21/2010Provided by Citysearch -
I had a great experience with eBits. I woke up in the morning after shutting down my laptop the previous night, and came to find that my laptop was not booting properly.
Thankfully a good buddy of mine referred me to eBits. The service was quick and painless, and the employees were very professional and friendly.
After a few days my laptop was back and fully functional.
I am confident that eBits can for fill anyone's technical computer needs in a quick and professional manner for a good price.
12/15/2008Provided by Citysearch -
I brought my laptop to Ebits this week. I was not an easy customer, but thankfully they were much more easygoing than I am. My laptop's issues are all fixed, and Jasper, John, and everyone else there was incredibly helpful, polite, and accomodating. I strongly recommend Ebits, and I would definitely bring another computer there. Thank you!
10/27/2008Provided by Citysearch -
My dell laptop crashed and I lost everything. Naturally, I freaked out and took it to the closest computer repair shop which happened to be ebitz. They were super friendly and were able to recover all of my lost data. They charged me a relatively cheap amount compared to what their hourly rate is and what their competitors charge. It would have been $500 worth of labor but charged me for half. I would recommend this place to anyone. I would also recommend buying a mac so you your computer doesn't crash.
08/04/2008Provided by Citysearch -
Ebits gets it right in every phase of a service business. Their representatives, from the owner on down, are knowledgeable, responsive, and perhaps most importantly, completely honest. I have needed quick turnarounds on several occassions and Ebits went out of their way to get it done for me. Their prices are also very reasonable. They fixed just what needed to be fixed, did it quickly, and did it right. I went to another vendor in town before I went to Ebits and my experience there was very different. I will not go anywhere other than Ebits again.
06/10/2008Provided by Citysearch -
Took my bad hard drive to another store that told me it would cost $2000 to get my data. As a last resort I thought I'd try eBits. eBits went out of their way and were able to get my data for a few hundred bucks. Can't say enough about Jasper and his friendly crew. Highly recommended.
04/21/2008Provided by Citysearch -
After taking my Mac to the supposed ?Genius Bar? at the Mac Store I was told that in order to fix my laptop I would have to get a completely new Hard Drive. My only option was to send my Laptop away for a Hard Drive Replacement in which I would pay $375.00 plus shipping and handling and I wouldn?t be able to keep my old Hard Drive. I made my way over to eBits where for $225.00 and no shipping and handling I got a new Hard Drive installed the next day and they recovered the contents off my old Hard Drive. I felt Jasper and his team did an excellent job. They were very courteous and run a great business. I would recommend eBits to anyone who is in need of computer repair and is tired of getting the run around. Great service, honest people, convenient, and quality work.
04/12/2008Provided by Citysearch -
eBits not only saved all the data from my crashing hard drive, they only charged me a portion of what it should have cost them to preform the procedure. I thought that my pictures, documents, and most importantly... music, were lost, but eBits got them back for me at a price that I could pay. They really care about the customer and making sure they are satisfied. If you have any laptop problem, GO TO eBITS. Now.
04/03/2008Provided by Citysearch -
I'm a grad student at the UW and depend on my laptop for everything! Over the last few years, I've had various laptop 'emergencies', including crashes that threatened loss of all of my data, broken laptop parts, etc. Each time I brought my laptop to eBits, they were personable, reassuring, helpful, and honest about how they could help and what I should actually pay for (they've even encouraged me not to pay for certain items or services that were unnecessary). They've been able to fix my problem each time, even recovering my data after a crash. I feel like I have consistent, reliable, and trustworthy computer support I can call on when needed. I highly recommend eBits for help with your computer-- I wouldn't go anywhere else!