Columbia Vision CenterAdd to Favorites
701 5th Ave Ste 315Seattle, WA 98104Map & Directions
Saved to Favorites
|Mon - Fri:|
Fax: (206) 382-4804
Hua, Trinh Jean
Parking: Garage, Street
Wheelchair Accessible: Yes
Bike Parking: Yes
By Appointment Only: Yes
07/09/2009Provided by Citysearch -
The front office people are extremely RUDE!
They assured me they would get all insurance and referrals set up before see me as a patient and when coming in for my appt gave me verbal assurance again. To my surprise they sent me a bill!! I called and requested they figure out what happened and was told it was a mistake on paperwork made and unfortunately they cannot fix it with the insurance company so it's my responsibility to pay the bill. When calling back after receiving this message I was so unbelievably rudely spoken and was basically told it was my problem not theirs. It was Jaimie I spoke to the first time who was decent enough, but the 2nd woman I talked to told me it was a waste of time to talk to me and hung up on me! What a terrible way to treat a patient/customer to assume payment for a mistake they can't figure out how to fix.
I will NEVER go back to this business and do not advise anyone to use just for the sheer headache of trying to work with them.
05/12/2009Provided by Citysearch -
They charge $70 bucks just for contacts fitting. Most optometrists only charge $30-40 so Columbia Vision Ctr's fee is more than double the normal rate. When I called to inquire on the issue the front desk clerk named Jamie was very rude and hung up on me. They claimed that the $70 fitting fee was disclosed on the paitient agreement form every paitien signs but if they charge more than normal rate they should tell people there is a seperate fee for fitting. But I guess if they tell people that nobody would ever go there. I for one would never ever go back!!