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Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: (206) 382-4804

Services/Products
Eyecare Services, Eye & Vision Exams, Contact Lens Exams, Computer Vision, Lasik Eye Surgery, Eye Surgery, Sunglasses
Brands
contact lenses, kate spade, prada, ray-ban
Payment method
amex, discover
Location
One Union Square
Neighborhoods
Seattle Central Business District, Downtown Seattle
AKA

Hua, Trinh Jean

Columbia Vista

Categories
Optometrists, Contact Lenses, Eyeglasses, Optical Goods, Optical Goods Repair, Opticians, Physicians & Surgeons, Physicians & Surgeons, Laser Surgery, Physicians & Surgeons, Ophthalmology
Other Information

Parking: Garage, Street

Wheelchair Accessible: Yes

Bike Parking: Yes

By Appointment Only: Yes

Reviews

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sunsetsinroma

09/30/2009

Provided by Citysearch - 
Overall
Need to improve customer service

Love final product of glasses, will not be returning because of poor customer service.

MTGIRL

07/09/2009

Provided by Citysearch - 
Overall
Terrible customer service

The front office people are extremely RUDE!

They assured me they would get all insurance and referrals set up before see me as a patient and when coming in for my appt gave me verbal assurance again. To my surprise they sent me a bill!! I called and requested they figure out what happened and was told it was a mistake on paperwork made and unfortunately they cannot fix it with the insurance company so it's my responsibility to pay the bill. When calling back after receiving this message I was so unbelievably rudely spoken and was basically told it was my problem not theirs. It was Jaimie I spoke to the first time who was decent enough, but the 2nd woman I talked to told me it was a waste of time to talk to me and hung up on me! What a terrible way to treat a patient/customer to assume payment for a mistake they can't figure out how to fix.
I will NEVER go back to this business and do not advise anyone to use just for the sheer headache of trying to work with them.

SMoore

05/12/2009

Provided by Citysearch - 
Overall
Don't ever go there. They over charge

They charge $70 bucks just for contacts fitting. Most optometrists only charge $30-40 so Columbia Vision Ctr's fee is more than double the normal rate. When I called to inquire on the issue the front desk clerk named Jamie was very rude and hung up on me. They claimed that the $70 fitting fee was disclosed on the paitient agreement form every paitien signs but if they charge more than normal rate they should tell people there is a seperate fee for fitting. But I guess if they tell people that nobody would ever go there. I for one would never ever go back!!