Cat Clinic Of Seattle
3842 Stone Way N, Seattle, WA 98103
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12/16/2006Provided by Citysearch -
I am OUTRAGED that they can treat clients in such a peremptory manner (underlying message: ""if you don't like what we're doing, go somewhere else,"" ""We've been you giving you service, now don't bother us."" I get better service (no attitude) at Rite-Aid!
The fact is that we've already spent about $2000 (estimate) and contacted them only when absolutely necessary, i.e., the vet techs half a dozen times.
If the SALARIED techs didn't want to field questions, WHY CAN ALWAYS MAKE A SAME-DAY APPOINTMENT (usually within 1-2 hours)??
If these don't want to fax prescriptions, why are they UNWILLING to simply HAND them to clients (They COMPLAINED about having to do it)? Glad to do it myself.
The receptionist Anne, saying she was the owner, told there were too many contact people (TWO) involved and too much misinformation being passed around"" (HUH?? Like WHAT??), and then hung up on me.
A bevy of sophomoric young women PLUS a bilious corpulent middle-aged one leave an INDELIBLE impression.
I LOVE MY CAT VERY MUCH and this experience has been mostly DEEP pain and frustration for me.
When does buying sub-Q tubing require medical supervision anyway? If they think I've taken up too much of their time, why is that I've ALWAYS been able to make a same-day appointment?
The hypocrisy, dishonesty, venality, and lack of good faith shown by this business is THUNDEROUS (my opinion). Identifying a client by name on craiglist and then blasting him is pretty low.
12/08/2006Provided by Citysearch -
I made the terrible mistake of boarding my sick cat with the Cat Clinic and I would advise others to avoid this vet.
After being made to wait for almost two hours past my appointment time to check her in I was presented with an estimate for care that was more than twice what I had been quoted over the phone. I waived some of the medical testing they had suggested with the qualifier, ""unless, obviously, she looks like she needs it."" Doctor Nemec seemed to take my displeasure at the wait along with my unhappiness with the increased estimate as a personal affront and decided that since I had a ""hostile attitude"" that Cat Clinic's hands were tied in the care of my cat. Unfortunately they waited until I returned and my cat was on the verge of death to inform me of this. My wonderful cat sitter who went to visit her while I was gone told me that she repeatedly told the staff that my cat looked very ill and needed more attention. The only information conveyed to me by the staff at the clinic was that she was not eating regularly and that they had made the decision to force feed her. No suggestions as to additional care were made.
Upon my return I immediately transferred her to ACCES Animal Hospital in Lake City were she was brought back to health over the course of seven days of intensive care. As if all this wasn't enough Cat Clinic sent me home with medication for someone else's sick cat, an immunosuppressant that I have no way of knowing if they were giving to my cat in error. At this point I am looking into legal action against Cat Clinic and would advise anyone seeking vet care to seek elsewhere.
11/02/2007Provided by Citysearch -
I knew Carrie Nemec when she was much younger. She was not always the way she seems in these reviews. Her life back when I knew her was much happier than what it appears today. In any event, I aplogize for the Carrie Nemec you have met. If you knew her when I did, you would have a totally different view of her. If you see her again please let her know that I am still thinking of her and that I miss her.
PS. A time for us some day there will be?
02/03/2007Provided by Citysearch -
Dr. Nemec, owner/vet is THE WORST VET EVER. She performed unnecessary surgery on my cat, which she botched and permanently scarred my sweet feline friend. Instead of noticing a food allergy she diagnosed skin cancer! I highly recommend Dr. Romantowski of the Cat Clinic of North East Seattle, who operates a small, affordable and EXTREMELY CAPABLE clinic. Dr. Nemec should have her license revoked. She stinks! PS This is incident happened over ten years ago, my cat is long gone and I'm STILL furious with the treatment we received at the Cat Clinic of Seattle.
03/02/2007Provided by Citysearch -
I took my cat here several years ago for a check-up and it was an average experience at best. Several weeks later I discovered that the Cat Clinic had released my personal info as I was recieving mail from the City about mandatory licensing of my indoor cat. I was outraged that they would give my information out. Recently my cat was not eating and after trying to get her in at another clinic (everyone was full) I returned to the Cat Clinic for an examination and b tests. The vet not only failed to introduce himself but never asked me my name and seemed to be pushing a particular brand of food. After the b test revealed my beloved cat has kidney failure, I was basically told that treatment was needed immediately but may be useless or I should put her down. In my extreme freak out at this info (I am incredibly in love with my cat), I failed to ask the right questions. After two days of deliberating and some serious research on the condition, I spoke to another vet at the Cat Clinic to try and get some of my questions answered. Though I greatly appreciated the time taken to speak with me on the phone, she was short with me, made me feel very guilty for not choosing to immediately spend the thousand dollars (that I don't have) for treatment that may or may not work and basically made me feel even more crappy about the whole situation. Needless to say, I will NEVER take my cat to the Cat Clinic again.
07/15/2006Provided by Citysearch -
I thought the price was too high for the quality of the service. They have a very old office without the latest equipment. They don't really have boarding facilities. They just have one room with cages where all of the cats are left, even the sick ones. The front desk is built in such a way that there isn't even enough space to put your checkbook on to write your check. The vet seemed very rushed and was on the point of being rude.
09/06/2009Provided by Citysearch -
This clinic is so close to my home I have used it despite having had three or four experiences with over pricing and curt treatment. When I have had to board my cats because my cat sitter was unavailable they are returned skinny and scruffy with knots in their fir. Often with extra charges for some ailment I never saw evidenced.
The last time was the kicker when I had received an estimate for boarding by phone and when I took them in they asked for nearly double the price. I was leaving in 2 hours on vacation. I left them and said I would be back to collect them if I could find a sitter at this late date. I went back an hour later after some frantic phone calls and they charged me for a days boarding for 2 cats!
Unbelievable! If there was a minus rating that would be more appropriate than the one star.
12/15/2006Provided by Citysearch -
Puget Sound Consumers' CHECKBOOK scores (2003) for The Cat Clinic of Seattle:
Giving prevention/self-help advice* = 61
Helping keep pet's medical costs down = 30
Giving helpful advice by phone*= 59
Spending enough time with you: 66
Helping keep medical costs down"" 30
Price index score = $188 (where $100 is the median)
2nd worst overall care/advice to price index score ratio among the 100 Puget Sound animal clinics surveyed.
The Cat Clinic is nice to you, but scratch the surface, and it's all...surface.
Dr. Nemec, the unscrupulous co-owner (with her husband) of this clinic, allows her subordinates to belittle and engage in disparaging, insulting behavior, including telling blatant lies when convenient. Look past the surface ""niceness""! Imagine Leona Helmsley trying to pass herself off as Mother Teresa. An overweening, totally unwarranted sense of superiority, which she enjoys rubbing in the face of others. Manipulative, ""hard-as-nails""--on the inside--, and unscrupulous.
She frequently asks you to do expensive procedures without medical justification. And she encourages an unhealthy, expensive dependence on their clinic. What little they tell you could find out easily YOURSELF.
A 4-month relationship with the Cat Clinic of Seattle, where we spent an estimated $2,000 for a lot of ""grief"" (especially in the weeks that followed the hospitalization). The office manager Chris verbally and emotionally abused me because of my Asian ancestry. She treated me as if I were her indentured Filipino yard man.
Then she lied and said she never yelled at me. I was upset for weeks after the incident.
They charged us SIX days of expensive hospitalization when our cat stayed over only five days.
Some of these people (Dr. Nemec, who calls the shots, in particular) are deeply ETHICALLY CHALLENGED. However, I do not question their innate capacity as human beings to be truthful and compassionate, if only they cared!