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Charles does phenomenal work. He's super conscientious and has gone above and beyond to take care of me at every turn. I can't recommend him enough! I had dropped my i927 down a flight of stairs and the screen was ruined. He somehow noticed that since the buttons weren't working there was likely a broken cable. After getting quotes on parts he determined that I'd be better of replacing the device. However since I was committed to retrieving my data from my digital lifeline, he suggested that he could just buy a used i927 to use as a "parts phone." That way, no matter what issues he ran into, he would have a replacement part on hand. He completed the work in half the time I expected and shipped both the repaired and cannibalized devices to me while I was traveling in California. What service!
We have used Tech Lab for about four maybe more years. We have called him to help us at home or dropped computers or laptops off at his store about two times a year. Sunnie has come to our home and worked on our network or computer crashing problems. He stays till it is fixed. He has provided advice that would not help him earn more money. He is frank and tells us if something is not worth repairing. He provides options letting us know up front what the potential costs and timeline might be to fix things. We trust him with our personal data.
After two previous experiences with two different computer guys who spent hours and didn't accomplish much, and one hour on the phone with Geek Squad's Askanagent, Sunny came today and took only one hour to get my new computer to download files and set my new printer up with our network. Sunny didn't sit still, attacked another problem on our other computer while the new printer software was downloading. He's impressive.
I came across Tech Lab randomly in my neighborhood when I was in computer crisis. What a find! They saved me from that crazy day and now even if I moved I would travel back to their convenient shop from miles away. Since then I have also recommended them to many friends and have been back several times for other supply and maintenance needs. They have been quick, straight forward and affordable. Two thumbs up!
I had a major virus in my computer that knocked it completely dead and I thought everything was lost, Charles was able to reload my operating system and save all my files and I was thrilled that I did not lose a thing, he did a great job communicating with me on what was going on and the price was very reasonable, if I ever have another issue I will go back to Tech Lab for sure.
Tech Lab has been to my personal residence twice for repairs and has done a wonderful job solving my computer problems quickly while providing clear communication and outstanding customer service. I recommend them to everyone!
From Remote Support with server issues to just walking us through questions with our laptops, Rob and his staff have become an invaluable part of our team. We really would be lost without them. Highly recommended!
I brought in my Mac powerbook yesterday. My hard drive was dead. I got swift, courteous service. I'm delighted to have found this great resource right in my neighborhood. thanks TECH LAB, Seattle.
I wrote this recommendation because the guys at this laptop repair center have impressed me due to the fact that they definitely care about their clients and their needs.
This repair is high quality and definitely a must try if you have old computers that aren't working anymore. They are on point and helpful.