Great service and very knowledgeable on games.The owners were very helpful,Good selection of retro and modern games!
Well! I just wanted to say that Big Fish casino like all other casino games made to make money...a lot of money! It's not in there's concern to let you win big the more you win less money they get! I'm a VIP member at 190 level so far I spend around $500 but enough is enough! I decided to delete my account with Big fish because it's not fun anymore constant loos loos very bad payouts !
I bought a game and it worked fine until I played for it. Now it don't work. Customer service is non existent over telephone. Big fish game is a rip off.
Slimy dishonest company. They rig the games even after they made the odds terrible. Fake gold and chips cost a lot of money. They should change their name to big fish chip sales.
Non existent Customer Service number. You have to contact them through email and it takes a few days for them to respond. I have been with them for years and just found they charged my account for a game credit that I never purchased. The fact I can't speak to anyone and get it resolved immediately really angers me. BAD BUSINESS!
Great selection but terrible location. They have their own tiny little parking lot that if you don't get there early is typically full. Also reserving a room is a little pricey.
Tried to go multiple times over my 2 years going to Seattle daily and only once hit it open even though every time was during the business hours. The one time I went in the selection was tiny and the store was cramped. On the last time when I was finishing my daily trips to Seattle I sent them a complaint and they tried to offer me a discount but it would have cost me more to travel there again than it was worth. Also has terrible parking.
I joined them three (3) yrs ago, and successfully downloaded/played dozens HO games, without at hitch. Today, no longer. Many of their "new" or advertised games/collections I discovered, are more than four (4) years old, with either outdated graphics, or incompatible with the newer Windows 7 or Windows 8 (which I have), though their site has a link for the Windows 8 compatibility. I have had to uninstall/reinstall several HO games lately, because of technical interruptions. Half the time some HO areas either miss objects, or they disappear all together. And their Forums are useless. No longer mandated. And many contain archives from 2006... way outdated. Your only option is to contact them directly via email, and await some sort of response. Lately it's been a game credit or refund, because of the inactive Forum. Beyond ridiculous.
staff is very rude, and unprofessional. don't waste your time or money at this store.
Great place to check out or find that game you've been searching for.