5 stars for the technician. 0 stars for BNG markup. Techs are great, on time, qualified. However, the replaced part was priced at 700% of the same retail OEM part. You read that correctly. A Trane IGN00145 igniter costs between $48 and $65 retail. Ballard Natural Gas Service sets the part price at $346.00 (including labor, I was told, which involved removing the furnace cover and two sheet metal screws: 5 minutes). That does not include the service call charge of $125.00 (which I am happy to pay). "Ballard Natural Gas: Exceeding Expectations (on markup)!"
3616 S Genesee StSeattle, WA 98118
From Business: Established in 1929 by the Clark Brothers, Genesee has a long history in the Seattle area. I have the great honor and pleasure of being the third generation of th…
Installers were very professional and everything was outstanding! Thank you for everything.
I will forever be a loyal customer. They deliver our oil and I how easy and quick it is. Thank you, I can not complain about their services. Thank you.
The techs have always been prompt, respectful, and appear to be competent as 'ole Thelma Thermapride is humming along beautifully.
Thank you all for the really great job!
I just came on here because I want to thank you for years of great service. I am always very pleased with the work that you do here.
The years are adding up with our partnership with Rossoe. 52 years of great service! Thank you.
It's wonderful- so quiet! Even the city inspector was impressed with the installation. Thank you!
It was a pleasure to work with the men the installers were great. There is nothing that they could have done to improve there service because it was perfect. Thank you for your services.
Thank you there was a problem with my tank they I called they came in no time. They checked out everything fixed the problem and made sure everything was working perfectly.