I wish I could give Norco in Seattle 0 stars. The woman who waited on us was extremely rude, and borderline competent. After waiting for hours to get our equipment, we questioned if we would get our device before the store closed--and were physically intimidated and verbally attacked. The store manager finally diffused the situation, but she could have solved the issue and gotten us on our way much if she had helped the employee much earlier. I wish I had read the reviews online before going to Norco. It sounds like this is a systemic problem, not an isolated case.
I spent a lot of time researching oxygen concentrators when I realized that I would spend the rest of my life needing one. I spoke to many owners a…
Serving the Seattle Area.
From Business: OxiMedicals executive team has over 30 years of combined experience selling and servicing oxygen concentrators; our experience enables us to answer patient questi…
I don't know what they actually, do but they've been completely unhelpful with simple pharmacy needs that I've had, like getting Sudafed right now when I'm really sick and don't want to drive like this.
The worst possible service. Every person with whom I dealt was unhelpful and condescending. All I needed was replacement parts for a CPAP. They acted as if dealing with me was a profound bother. Indeed, they acted like I was a nuisance.
I used to think Lincare was the best...have been using them for providing O2 for cluster headaches for over 10 years. A real (literal) lifesaver. However, having come back to an episode 3 years later (that's why they call them Cluster) they now claim the "don't provide O2 for cluster headaches" or so claimed the very curt and rude person (who went by "LYNN")
Service was terrible. I brought my CPAP machine to them for replacement or repair as the humidifier wouldn't heat up. The indolent, condescending girl behind the counter told me it was not broken and there was nothing she could do. I told her that yes it was broken but she would have none of it. "Look, I said, I have used a CPAP every night for ten years and I know when it's broken." She became offended and told me that if I wanted a new machine I would have to get a new prescription. Norco even had the original prescription which (when they were Care Medical) they used to get me a new machine when another older model broke several years ago with no problems. Norco has thus denied me the medical equipment I need to maintain my health.
This pharmacy is the best! I stopped by here because my usual pharmacy was out of stock on my medicine. I was impressed by the great service I got from Elizabeth and Jessica. They were super friendly and Jessica offered to keep my med in stock for me. This is now going to be my only pharmacy.