ALWAYS FUN TO shop in the STORE
I have never had a worse customer service experience in person. Extremely rude to me when I entered the store. I asked a simple cost estimating question and the old guy was very annoyed with my question! Do not go there if you want to feel like a respectable human being.
Great location at the Northgate Mall. Store very clean and easy to shop. Very friendly and attentive staff.
Very large DSW location. Tons and tons of shoes to select from for any occasion. Large clearance section.
I went to this man to ask him to help me repair my favorite pair of boots. It's a long story what happened to my boots, but basically, I had asked him to undo the leather around the sides and re-glue it to make the boot larger (it had been tightened to a size that was too small for me by a different cobbler when he replaced the sole). This man, completely on his own initiative, took a chisel and carved a pothole in the bottom rubber insole of my boot. That was his idea of how to make it larger again, I guess, or something. By the time we were done I just wanted to get the heck out of his shop. I got the sole replaced again elsewhere but my boots are still too small. :( Still got 'em in my cupboard waiting for the day when someone else can fix them. I think this man is deranged and absolutely can not recommend that anyone trust him with a pair of shoes.
This new EVO store is awesome. It has something for everyone in the family. I shop here mostly for my boys who love snowboarding. Just last week I took back a pair of Skull Candy headphones that broke. Abra submitted a claim with Skull Candy and sent me an Email with the code to get a credit. The staff is extremely helpful and the clothes and shoes are very good quality. After checking out the ladies clothes I think I will be shopping EVO more often for myself.