This place is an absolute joke. I wouldn't hire them if you paid me, if you threaten my life if I didn't, and I certainly wouldn't recommend them to anyone not even my worst enemy.
I am a frequent user of Uber in Seattle. All the trips have been timely, in clean cars and with friendly drivers. I did have one pick-up problem in Seattle at rush hour. It was mostly my fault, I was in a very poor location and the first driver could not find me.
I have never used the transia service but they work for the starbucks corporate offices next to my work and they are terrible drivers! they are constantly speeding down utah st., the alley behind my work. they have almost driven straight into me multiple times, pulling out into traffic without even looking. one particular driver has almost hit my truck on several occasions. they are some of the most unsafe drivers i've ever seen, acting like they own the road and constantly almost causing accidents. someone needs to put them in check because utah street has a ton of foot traffic and they are going to kill someone one of these times!!!
They are professional, and curtius at all times, and the drivers are always striving to make the passengers comfterable at all times.