First I arranged my appointment with them in advance to come and do a 2 hour home swim spa orientation appointment where they come and teach you how to treat your spa- which mind you I had agreed to pay $250.00 for! They confirmed our appointment. I re- confirmed our appointment days ahead and gave them all the info about my spa so they could be prepared for the appointment as they requested. I called and asked them to return my call 2 days prior to the appointment to verify they were still coming because both my husband and I had arranged to take time off work to do the appointment- they didn't return the call, nor did they return my email. The DAY OF our appointment I get a lousy email from Brent saying he was cancelling on us!! He gave no reason why or even cared at all when I told him that we took time off work for the appointment! He just cancelled! SO RUDE and SO UNPROFESSIONAL!!!DON'T USE THEM!!!
14712 Bothell Way NELake Forest Park, WA 98155
From Business: The Watermill, Inc. offers a wide variety of popular pool products to meet all your backyard entertainment needs. We are proud to be part of the Association of Po…
For twenty-seven years Seattle Spa and Pool serviced my hot-tub in the Fairwood area. There was never a problem they couldn't repair. They were always friendly, timely, and well pricedThen I moved to Lake Washington in the Bellevue area. I put in a hot tub and decided I was too far away for Seattle Spa and Pool to come and made a terrible mistake. I hired the other pool company. Numerous different maintenance guys showed up at my new hot tub at my new house and put the wrong chemicals into the tub. They destroyed the new pump, I called Seattle Spa and Pool and begged them to take me back. Seattle Spa told me I was not too far. They were able to repair the damaged pump and for the last two year have kept my hot tub clean and sparkly as I had grown to expect from a pool service.What an incredible difference. The knowledge of the service techs alone is priceless. I can not recommend Seattle Spa and Pool enough. I wish there were more stars to give them. Brenda Beem