NOT BE TRUSTED! RIP-OFF ARTISTS!I dropped off a bunch of shirts to be laundered by CH Cleaners (along with a pair of slacks and a tiny pocket re-stitching for a jacket). One of the shirts was linen and needed to be dry cleaned (per usual). The other 25 were to be laundered, no starch. The total cost on my claim receipt was $96.55. When I went to pick up the items, they told me the cost was now $148.87. More than $50 than that the receipt said! When I questioned why such a drastic increase to the price, they said I must be using the ticket from last time. Huh? No, I had the correct ticket for the correct order. Next, they said that 12 of the shirts that were to be laundered had to be "hand pressed". This is the most ridiculous excuse I have ever heard. I have had all of these shirts laundered many times at other dry cleaners with absolutely no special exceptions. Why wouldn't they tell me this when I dropped the items off? This is not right. This is a clear example of a small business taking advantage of the local community and it's very disappointing. I have read other comments on this site experiencing this same exact situation so they must pull this extortion tactic on innocent customers frequently. I was scammed out of $50 from this dishonest, unethical neighborhood business and will never step foot in CH Cleaners again. Buyer beware.
AVOID THIS PLACE IF YOU VALUE YOUR CLOTHESI can't attest to their dry cleaning skills but I recently brought in like 6 shirts and 4 pants to be sewn in areas that ripped. Yesterday when I went to pick them up I had issues with all of their work. I hoped that the majority of the sewing would be minimal and done in a way that wouldn't be noticible. This wasn't the case. They used a different color thread then the shirt was... not even trying to conceal the stiching. They also stiched in a zig zag pattern over everything, not even trying to go horizontal or verticle matching the lines of the shirt. When I complained about the quality of their work they said they I should have been more specific with them about how I wanted these sewn. I thought it was a no brainer to not use white thread if you are sewing up a blue shirt. I had to throw away all the shirts. The pants I can wear because their mistakes won't be as noticible. Although I am kind of pissed at them because granted these shirts aren't new but if I bought them at like $100 a piece and had to throw them all away I feel like this place owes me at least $300 for all 6 shirts. They didnt charge me for the $30 or so for the pants, but I feel like this still ia not enough so leaving this review here so other people can avoid having to deal with this. They also took my pant hangers that I brought in and hung my pants on shirt hangers so I have to go back there again today to get my pant hangers again.
Read the KOMO news article about the bulk by the pound pricing. Called four times to confirm their pricing....and was told the minimum load had changed from 6 pounds mentioned in the article to 8 pounds. Saved all my dry cleaning for 4 months and when I arrived at Helena's I was told the minimum was now 20 pounds. I was at their counter and called the number I had called to confirm pricing etc. and was told I could do a 10 pound load but they would have to make a special receipt for me. The person at the counter asked to speak to that employee. They told them they wouldn't accept my 10 pound load and handed they phone back to me. The employee I was speaking to got her manager involved. They said theowner had left and no one could authorize them to accept a bulk load under 20 lbs. I had called four times and been given wrong information while I was standing in their business and they still turned me away. This is the worst customer service ever.
I take excellent care of my clothes. So when I moved and needed to find a Seattle dry cleaner I asked my favorite boutique owners in where they go. To a person they all recommended Barg French Cleaners on Queen Anne.I went and was extremely impressed by the high quality of cleaning, care of my clothing from drop off through pick up, and the outstanding customer service. I go weekly. I can't imagine going anywhere else, as I'm so very satisfied on all levels.
-----⭐️I also would give Negative stars!! They Ruined my girl friends Louis Vuitton purse! And what they call customer service is a Joke!! IN MY OPINION TAKE THNGS ANYWHERE ELSE BUT HERE!!The finally sent a letter saying do to the purses age and wear they would reimburse no more than$100.00 or 10%.The purse was a 81/2 on a 1 to 10.puse had sentimental value as well as costing $975.00
Bait and switch alert.Called them to pick up 4 mini blinds for cleaning,? Initially was told they would cost $50 to $60 total. Was told they would be brought back 4 days later. On the day they were supposed to be delivered, nothing, called the next day and they were brought back with the hands missing. Was told in person that the total would actually be $40, excellent. The problem was one of the wands was missing and another the clip holding the wand was missing. Took another two days to have this resolved, no problem I thought. Then a week later we get the bill and it's just shy of $200. Spend next several hours trying to track the person down to find out what happened, Then I'm told that cost is per blind, what a scam. Very dishonest company and person. Beware.
Very nice crew husband and wife there daughter made the day fun for all! Very highly recommended for Windows
I brought in a new kids quality Jcrew fishtail parka dry clean only With a few small food stains for dry cleaning and it came back clean but ruined. All the faux fur around the hood melted all of its soft long hairy fluff. When I pointed it out and asked for an explanation someone named Lee said it was fine and she would fix ? Ok I let her " fix it" and it was the same just brushed out a little still melted and 1/2 the lengths no soft fluff just short melted rough mess. I showed her the cost on line what it looked like before I bright it in the $169.00 I paid for it and asked her for my 17$ I paid to ruin my coat back and an apology or explanation. I also showed her the new coat I bought same ( on sale 80$) She only offered me a 10$ check from her boss in 3 days ! No apology no new coat ($168) not even the full amount of the dry cleaning. She wouldn't give me the name of the owner or her boss that would issue the 10$ check. When I asked for the owner she gave me 15$ cash and was very rude acting like I did something terrible to her. I'm out $168 no apology she didn't talk at all as if she couldn't understand English or speak. I should take the owner to small claims court to teach the business a lesson. This kind of behavior should be illegal. It was a terrible experience!
The cashier woman needs to be happy cheer or close ur shop
hate this service hate the cashier losers
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.