Rico and his team always do a great job with all of our vehicles. From detailing after trips with the dogs or at the end of ski season to bodywork for the door dings I always seem to collect coming from the Costco parking lot. Could not be happier with the service and highly recommend!
We purchased two Groupons and then kind of forgot about them. Got a notice that they would expire soon so we made a call to the Issaquah facility a…
(425) 343-5547 owners name is Mohmed Corse, he Owns a business called "Blues Auto Detail" at 8808 Rainier Ave. S, Seattle , Wa. Does not own up to mistakes and damages his employees make. Will not make restitution to damages, tries to lie about the situation; a totally irresponsible business owner. Him and his employees are abusive with threats and dangerous. We called Police! Proceed at your own risk!!
Derek's team dented, chipped and scratched a pristine classic car I own. Upon my discovery of the damage I had already paid for the detailing (I had brought a total of 4 cars through in a couple of days) but as I was waiting around for them to respond I realized that the car was not even cleaned. There was thick dirt and debris along the entire back passenger area, the cargo area, the doors and the dash. They took it back into the bay and wiped it with a wet rag and told me I had received the service and refused to refund the detailing cost, adding insult to the injury of my once perfect American Classic. As it stands they are attempting to control the repair of my car, saying they deal exclusively through only one body shop. I got an estimate there and they then attempted to schedule my repair work. I'm sorry, but Derek's does not schedule my life nor do they have the right to dictate where I get the work done. I have 3 car shows scheduled for the car to be entered into this summer and will bentravelling besides that, I am a very busy person. At this time, at their refusal to pay me for the repair, I have filed in small claims court for the damages and for the time it has taken me to get this matter dealt with. They admitted the damage was done in their shop and the intake slip shows there was no damage to the body upon drop off of the vehicle into their care.It's also very worth mentioning that I sincerely doubt any of my 4 cars were hand waxed, there was spare change missing from the vehicles and gas was siphoned from 3 of the 4 tanks. If you care about your car at all I would avoid this body shop like the plague.