I was not warned about loan being sold (twice in 6 MOS, sold to a company that again sold my loan within a year). Never received any call back after all is said and done...and I thought I was part of the family. Very disappointed. Never again! I would rather go to an actual bank for security and solidity. Impression: all about business, and I felt like I was dropped since business is done (you are on your own type of feeling). Very Very disappointed!
We decided to refinance our home as interest rates are at an all-time low. We refinanced our home from a 30 year to a 15 year fixed. Cornerstone Home Lending provided us with options, a home appraiser, and folded any fees into our new loan. My husband and I highly recommend Cornerstone due to their great customer service from start to finish.
If you are looking for a new loan or want to refinance, you have to talk to Rob at WS Mortgage. We were looking to refinance last year and he got us an awesome loan that was way better than BECU was trying to offer us AND it didn't cost us a dime. It's worth your while to talk with him and compare. He also offers excellent, personalized customer service that you just can't get at those big banks. I highly recommend him.