Farwest Taxi

If you would like to get where you're going on time, call another company. This company has the absolute worst customer service ever. I've used them for 2 trips and each time they have failed poorly. This company has given the worst service ever and they don't seem to care. If they say your taxi will arrive in 5-15 minutes call someone else they lie horribly. I waited over an hour and each time I called back they said 5-15 minutes.

I used Farwest for airport transportation to SeaTac on a couple of different occasions last month. Both drivers were on time and extremely pleasant. Farwest Taxi is a great source for reliable transportation. They are professional, trusted and as a company, have been serving Seattle for decades.

Farwest Taxi is who I call whenever I need a trip to the airport. The drivers are always pleasant, prompt and reliable. I highly recommend them.

I recently used Farwest Taxi for a trip to the airport. The driver arrived a couple of minutes early, was kind, helpful and courteous. We arrived at the airport in a timely manner with a smooth, pleasant trip.

I called to make a reservation. They never showed up. DO NOT use this cab company.

Terrible customer service! I understand when a customer is being rude but being rude and abrupt from the start is not necessary. Don't call this place!!! I don't know who I talked to but the guy that was working last night at the Seattle location needs to be replaced.

I needed a cab to get me to the auto mechanic to pick up my car. Since I rarely take cabs, I called and asked questions about the car service and fares. Farwest Taxi was friendly, prompt and their auto was clean. The driver even got out and opened the door for me. That was impressive. I was delivered on time to my destination. I would recommend Farwest Taxi to anyone looking for a cab service.

It was my first time riding in a cab. I was picked up at my home headed to the airport. The driver was on time and very courteous. He was such a nice man. Farwest was excellent!

I called farwest to pick me and my 3 kids up one morning cause we were running late, missed the school bus. They had a car to us in about twelve minutes and the kids still made it on time. I really appreciate the good service

Ir you want good taxi service do not get this one that is all I can say!!!!!

Irf you want good taxi service do not get this one that is all I can say!!!!!

Dear Jim and Co,I want to thank you for finding my portable phone and returning it to me. The driver was great. Mr. Jim Thompson, the General Manager, took the issue into his own hands and even though I was on duty, found time to personally deliver my mobile to my hotel in Renton - not exactly downtown Seattle. All tax and limo companies should aspire to have the same service, dedication, honesty, ethics and can-do attitude. THANK YOU VERY MUCH. And, Go Army.Marc S. Ellenbogen, Member of the National Advisory Board, US Democratic Party

took a farwest taxi and lost my iphone, their mngr came and brought it back to me personally....great service

I always use them on my way to airport they are always on time and very nice!!

I have never had such a ridiculous experience with a cab company as I just had today. Requested a pickup to take me to the ferry terminal in downtown Seattle. The dispatcher (who could barely speak English) told me "What is the name of the terminal? There are SIXTY-THREE ferry terminals in Seattle." No joke. And she wasn't joking either. I politely told her there is only ONE ferry terminal in downtown, on Alaskan Way, and she started to yell. "Ma'am, CAN YOU LISTEN TO ME, there are SIXTY-THREE ferry terminals, you have to tell us the name!!" Unbelievable. At that point I told her it was obviously pointless to continue the conversation with such an ignorant, rude person, and hung up. Nobody who is that stupid should be working anywhere with the public in any capacity! I WILL NEVER ATTEMPT TO USE FARWEST TAXI AGAIN!!

called at 12:00pm played phone tag for two hours ending up with a no show! thumbs down all the way!

Even if you guys don't have taxi, at least pick up the phone! Don't just hang up on customers.

We were told that the wait time would be 10 minutes... after half an hour we phoned back to be told that they had over booked and that it would be another 10 minutes. We eventually just phoned another cab company. Oh! And when we did phone back they hung up on us the first time! Terrible service!!!

Twice I schedualede a ride with Farwest and informed them that if I am late to my appointment that I would be charged for being lateboth times they were 15 minutes late making me late as well.they should not be able to advertise themselves as being dependable.I will not use them again nore should you.

I guess Farwest doesn't need your business, because I asked about getting a cab from Amtrak to a downtown hotel, and was told to hail a Yellow Taxi at the station. I will be happy to oblige Farwest's request!