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Carswell Heating and Sheet Metal

Map & Directions
(5 Reviews)

344 Roberts Ave, Seaside, CA 93955

(831) 372-0728

CLOSED NOW
Today: 9:00 am - 5:00 pm
Tomorrow: 9:00 am - 5:00 pm
69
YEARS
IN BUSINESS
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Carswell Heating and Sheet Metal - Since 1949!

General Info
Whether your looking into a single baseboard heater or a 96% efficient forced-air split system with multiple zones and an outside air kit your search ends here. Weve installed well over a thousand heating systems since weve gotten into this business and we would like to do another one for you. We can create custom work just for you and your home. Residential and business projects arent a one size fits all and we can custom build everything from a copper chimney to ducts that fit perfectly in your location. All custom items are built by us in our shop. Prices for heating, cooling or furnace repairs start at $89/hour no additional hidden charges like truck, gas or surcharges.  For relatively simple repairs or minor issues it isnt uncommon for one of us to address and repair the problem for $89!  Very few shops can honestly say this for several reasons. Our current rates are $89/hr for repair work and there are no truck charges, gas surcharges etc. For a simple repair or relatively minor issue it isnt uncommon for us to address and repair the problem for $89. Very, very few shops can honestly say that for a couple of reasons.

There has been a disturbing new trend in the HVAC industry called flat rate pricing. This is often advertised via statements such as no hourly charges or pay by the job, not by the hour. Sound attractive? Think again. This business practice uses what is colloquially known as book time which means however long it says in the book is how long they charge for except the book times are almost always significantly longer than the job actually takes. Auto mechanics have used this type of billing practice for many years. This allows technicians to create 12-16 billable hours in a typical 8 hour work day. And the customer is the one who ends up paying for it.

We believe in only charging the customers for what they get. We arent interested in charging somebody for 4 hours through a flat rate system when the job only takes an hour and a half. It isnt good for business, it isnt good for our customer and it certainly isnt good for our reputation.

Hours

Regular Hours

Sat - SunClosed

Extra Phones

Rob's Phone: (831) 402-6472

Brands
American Standard, Bryant, Goodman / Amana, Lennox, Payne, Rheem, Rhuud, Trane, York
Payment method
check, cash, financing available
Location
344 Roberts Ave. Seaside, CA 93955 Right behind the Home Depot on Canyon Del Rey in Seaside, CA. Newer building with a round metal roof.
Amenities
Weve been servicing, repairing and rebuilding furnaces and air conditioners in the Monterey Bay area since 1948. Our knowledge of heating and cooling equipment is vast and there isnt a major brand we dont have experience with. No matter what type of forced air, hydronic, wall-mounted or electric heating you have in your house the chances are very good we can fix it or find a suitable and cost effective replacement. We enjoy giving our customers as many options as possible. And we believe that it is better to have 3 returning customers paying us $50 each than 1 angry customer that pays us $300 and will never call us back. One of the ways we do this is by offering conservative repair suggestions. We dont want to reinvent the wheel on every job we go to and because we have such a high percentage of returning customers we dont have to. A simple problem needs a simple solution and a more complex problem needs a more complex one. It is as simple as that. We are willing to do as much or as little as our customers want and we empower them with the information to make the decision that we will work for them.
Associations
Heating and Air Conditioning systems installed in Monterey, Carmel, Pebble Beach, Pacific Grove, Sand City, Seaside and Marina. Sheet Metal Fabrication and Installation
Categories
Furnace Repair & Cleaning, Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Air Conditioning Service & Repair, Sheet Metal Fabricators
Other Information

Parking: Lot

Reviews

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Teresa H.

02/08/2018

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Carswell Heating fixed my mothers furnace within a few hours. Thank you Carswell Heating and Sheet Metal. There is a reason you come so highly recommended. Quick, reliable and competitive pricing. I like it!

Maddison H.

11/22/2017

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Thank you Rob and sons at Carswell Heating and Sheet Metal. Always a pleasure doing business with you. Quick response time, great quality work and competitive pricing. Your customer service cant be beat!

Suzanne W.

06/28/2017

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Our furnace went out so we asked our neighbors who to call and they recommended Carswells.
Alex showed up and had our issue corrected in under an hour and the price was reasonable. Thanks guys!

Jerrod J.

06/16/2017

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We've used Carswell Heating and Sheet Metal for many years on various projects and they have always been friendly, personable and reasonably priced. Last week we had them replace a furnace in our rental property in Pacific Grove and, like usual, everyhing went smoothly. Thanks guys!

Jeffrey P.

06/06/2017

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We used Carswell Heating to install a heating system in a new house we built. That was biggest mistake we made. Carswell is a very smooth talker, but when it comes to the quality of his work, the timeliness of his work, and his responsiveness he is absolutely the worst. Once he has a contract to do work for you and your money, forget about him returning calls or text messages. Moreover, he will promise anything you want to hear, but what he delivers is completely different from what he promises. And, his work is sloppy and substandard. For example, at his suggestion, we had him remove our existing electronic air filter and replace it with a Lennox Merv 16 filter. However, he failed to seal around the new filter, so we had unfiltered air blowing all sorts of dust and dirt throughout our house, and we have to have our ducts cleaned. When he came back to seal around the filter, he had audacity to insist that we pay him for what he should have done in the beginning. We were also supposed to get a humidistat in our house to control the dehumidifier. Of course, Carswell did not know the anything about the equipment he was installing, so he installed a dehumidifier that requires a service call whenever we want the humidity level changed--he gave himself a nice built-in income at our expense. He also tried to install a gas fireplace for us. He sent his kids to do the job, but they were clueless, other than charging $95.00 per hour each. After charging a multiple of what the job should have cost, our fireplace still does not work. Our advice is: If you hear the name Carswell, run the other way. We would not use Carswell to change a simple air filter, let alone install a furnace. He is the worst of the worst.