They are clean and spacious. I always have good service. The owners and employees spend as much time as it takes to service the customers. Their advice is helpful. Their sell high quality instruments from professional name brands like Peavey, Jackson, Gibson, Ibanez, Fender, Marshall, Line6, Vic Firth, etc. They have good deals and more than fair prices. If they don't have an instrument you want in the shop they normally will go out of their way to help you find it through a catalog at the least. keep up the good work. I'll be back for new strings soon.