Horrible, not the service but the experience! I had a Seahawks lanyard stolen off of my key chain buy one of the guys while my tire was getting repaired. Then on top of that the guy that I had orginally given my keys to locks down the tire shop before I can get to my car. So I had to walk up to the front of the store and then go around the building just to get to my car!! Beware if u have Seahawks memorabilia in your car or on your key chains. It might come up missing!!
I wish Sam Walton was still alive. I remember him flying into Bolivar, Mo and going to his store and firing everyone who didn't treat him with respect. He was dressed in manure covered overalls. I wish he could come here: Walmart Lakewood, Wa. Rudeness and Disrepect of customers is why I quit going to Walmart, over 2 years ago now. I thought I would give W almart another chan ce today....However, what I found once more was dispect and rudeness by an employee named "Vickie" She put me on hold for over 30 minutes and never came back to the phone. While I was waiting on the cell phone.... I called back from the home phone. I reached "Vickie" again. When I inquried why she had me still on hold on the other phone for over 26 miinutes she responded, "I could not find what you needed and assumed that someone else would pick up the phone." To me this is toltal disrespect and for this reason I will continue to stay away from what used to be my favorite shopping place."
I like how the store was remodeled. There is more stuff here. I want to mention the last time I was here at Walmart, getting my vehicle serviced. I'm not really good with cars, and don't know much about them. I didn't realize my car needed a lot more then just the usual oil change. Ray, one of the technicians took his time to show me the other things on my car that needed attention, and things I should be aware of. He explained it in easy terms. I would have gotten the things fixed there, but they don't offer the services to do so. That's called great customer service. Making sure I was safe on the road. Thanks Lakewood Walmart Lube Center!