I joined them three (3) yrs ago, and successfully downloaded/played dozens HO games, without at hitch. Today, no longer. Many of their "new" or advertised games/collections I discovered, are more than four (4) years old, with either outdated graphics, or incompatible with the newer Windows 7 or Windows 8 (which I have), though their site has a link for the Windows 8 compatibility. I have had to uninstall/reinstall several HO games lately, because of technical interruptions. Half the time some HO areas either miss objects, or they disappear all together. And their Forums are useless. No longer mandated. And many contain archives from 2006... way outdated. Your only option is to contact them directly via email, and await some sort of response. Lately it's been a game credit or refund, because of the inactive Forum. Beyond ridiculous.
Great selection but terrible location. They have their own tiny little parking lot that if you don't get there early is typically full. Also reserving a room is a little pricey.
Great service and very knowledgeable on games.The owners were very helpful,Good selection of retro and modern games!
Great place to check out or find that game you've been searching for.