I had a very small order that only needed to be delivered half a mile. They took over 40 minutes to make and deliver my order to me. I could have gone to the grocery store and gotten the ingredients to make my own pizza in that time. Shameful.
A friend & I went to Pizza Hut @ 11:00 AM yesterday, June 23rd. I have been a faithful customer for as long as there was a Pizza Hut in Chestertown . I'm very easy to please & not demanding at all. I'm also a very GOOD TIPPER. Yesterday was the second time I was treated like DIRT. Food was absolutely atrocious & service was terrible. Blonde female at register is a VERY NASTY insulting person. Sorry to say that after all these years I'll never go there again.
Great food...but absolutely HORRIBLE customer service. Be prepared, when placing your phone order, to repeat your order at least 3 times. Yes, 3 times. Followed by giggles, and excuse me's and GROW UP. Please hire respectable employees to take your phone orders. It reflects A LOT on your business. Your food is great; your immature employees are not.