I have had cataract surgery in both eyes. One of my appts I sat here 3 hours after my appt time and no one said a word. When I finally received my prescription for my new glasses I was hit like a ton of bricks. Since I have Medicare I had to go back to them for my glasses since my doctor is only contracted thru them. Not happy at all
Dr. Melody is amazing. When i went back to look at glasses, i could not get the girl to help at all. She just pointed to the wall of glasses. I found a pair i would have bought, around $400, however when i told her i liked them she just jumped up with excitement for the sale! I told her i WOULD HAVE bought them, but if she didnt want to help me when i walked in, i sure didnt want her help now, and that i would go elsewhere. I will go back, however for my eye exam. This occurred in 6/2016
In late 2016 and early 2017 I had two eye surgeries at the Dean McGee Eye Institute in Oklahoma City. A mistake I wish I could undo. If I ever have eye surgery again, it will be somewhere else.
Our family has had several surgeries here. We are pleased with the staff, procedures and environment. WONDERFUL PLACE, AMAZING PEOPLE
If you have eye insurance its best you go to a doctor or business under your insurance. This company you pay out of Pocket which is find for me since I did not have insurance. Customer service was a great experience. Small staff but patience is key if you are willing to wait. Ordered glasses with no problem. Glasses are reasonable its just the lenses that will cost you.
I ordered my lenses and was informed by the person who checked me out that they should arrive in a week. It's been almost a month and still no lenses. I called and spoke with Nanette 3 weeks later and was told they were never ordered. The girl was "New" and made a mistake. I asked for some form of compensation back due to the error and was denied. She didn't seem very empathetic. For this reason, I will not use this company again or refer anyone. The Doctor who examined my eyes was OUTSTANDING. However, Nanette needs to take some empathy training. It's really disappointing that she didn't go above and beyond to appease me considering I was the customer "inconvenienced" I understand people being brand new but I shouldn't have to suffer behind someone else's incompetence. If Nanette had just done more than the required, the review I'd be writing would be much different. For this reason, 947 Eyes has lost a customer. I will opt to go and pay a higher price for the same exact service if I know I'm going to receive much better customer service. In the words of my boss "NOT MY CIRCUS,NOT MY MONKEY" Thanks for the (lackluster) customer service, Nanette!Chianti.
Dr. Schmid is a wonderful eye doctor in OKC, I think. He spends a lot of time with his patients, he is very nice and great doctor.
I was treated here for a retinal tear. The retinal specialist was excellent, I will not go see another doctor as I have had great care here. In an emergency I was admitted and treated for a tear within 45 minutes of walking through the front door.Routine follow-up visits have been typical of most doctor offices with sometimes long waits (have to handle those emergencies).
I totally agree with the other comments, the sad thing is Dr. Williams is pleasant and wonderful but the staff is completely killing her reputation. There are military families in the area and I would like to think that their customer service would meet the need of the service men and their families that have sacrificed so much for our country. They don't seem to care, I was in the military and have been personally offended. At one time I was a patient of her colleague Dr. Voss whom I was with for around 4 years until he retired. He was wonderful and is greatly missed. I won't be coming back here again. I am going to move to vision source, they have wonderful reviews.
I've been seeing Dr. Womack for about 3 - 4 years now. He's a real professional who always has his patients interests at heart.