I am a real fan of Panera Bread, but not this one. I am a once a week visitor, and freqluent travelor who has visited Panera Breads all over the country....but this newly opened site is not ready for prime time. Called ahead for a $20 take-out order to join the Christmas tree cookies I planned to order for my 1 and 3 year old grandkids after arriving there with our Christmas tree tied to the top of our car. Arrived 20 minutes after they said the order would be ready. Waited in line to pay. Order had not been even started. Returned to the car and started home. Checked the order. Totally wrong order. Returned to the restaurant. Left little ones in car with a relative. Waited in line again for order to be redone. They told me they were tossing the order given to me. So I asked if they would give it to me since it would otherwise be wasted. They would not. Given that they botched my order and caused a long wait, giving me that botched order would have cost them nothing. They could have at least given me an extra cookie. Instead they lost a patron who was trying to transfer my loyalty after they closed the Van Aken restaurant 5 minutes from my home. Hope they learn that customer service is everything.
Dont bother, over rated kids behind counter had attention of an ant for my first time that I mentioned to them. Cashier gave out a big sigh, even though I was only customer. They made sandwich fast never asked what I wanted on it,put it on counter and the 4 guys ran to back room,no napkins or bag to put snadwich in. . Cashier took off to car in parking lot.,to make phone call. Took large cup as I ordered small drink and left. With help like that I wont be back, Sorry Subway I wont stray away from you again.
Their food is excellent and freshly made! Pricing is great especially considering the amount of food they give you. We go there several times a month for lunch for work. Have never had anything that wasn't wonderful!!!
Just had the Philly cheese steak! Wow! Great food made fresh to order! You can stand there & watch the real chef cook your food! You gotta check this place out!
the slap me shrimp is off the chain, also the butter milk fried chickens with smoked Gouda mashed potatoes, and those collar greens are off the hook
Wonderful food with great prices, I recommend the Ruban!
love it food is at an affordable price and good quality!