What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Indianapolis, IN Mc Graw Hill Co
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This business provides a quality product and quality service. Even if you encounter a problem after the construction and sale, they are still eager to help.
This business provides a quality product and quality service. Even if you encounter a problem after the construction and sale, they are still eager to help.
BEWARE OF A WOLF IN SHEEPS CLOTHING. I hired Randy Travis whose real name is Randell loux to do the renovation on my house due to water damage. After doing the interior demo myself which he charged the insurance for he continued to add to the claim until it reached its limit. Once the limit was reached he started complaining about the cost to pay people to do the work. Now mind the fact that my house wasn't even being worked on. After 2.5 months of nothing I had to go to a memorial out of town. When I returned my 4 bedroom house was reframed to be a 2 bedroom and the 2nd bathroom that was supposed to be installed was never put in. After seeing that he was not following through and also finding out that he forged signature on the checks that were supposed to be put in escrow which was NOT DONE we kept the last pymnts due to his contract breach and we are also in the middle of suing him for the lost equity and stolen money and the misuse of a property Lein. BUYER BEWARE DONT FALL FOR HIM OR HIS SALES REP EMILY. Also the owner is his girlfriend STEPHANIE she acts like she knows nothing about what he does but is the one who cashed the forged checks.
This company is a joke. They don't do anything they say they are going to. We gave him $92,000 and he didn't finish the job and then put a lien against our house. We were told by Randy Travis (not his real name it is Randy Loux) that he was going to put our insurance check in an escrow account. Instead he forged the checks himself and deposited them into their account. He got high bids on the project and turned those in and then hired the lowest bids to do the work. We have walls that aren't finished being painted. All of the trim is starting to come loose from the walls. Our floors are wavy and slanted. Nothing is square. The trim on our cabinets are falling off. Both our doors front and back won't lock without extreme force. The closet doors keep coming off the tracks. There are unfinished places on every wall. The floors are getting worse. You can feel them slope in some areas. He took our four bedroom house down to two bedroom without our consent. Our daughter's room can't be considered a room because there is no window. The plans they originally showed us had a window but they changed the floor plans without our knowledge while we were out of town. I have so many pictures of the awful job the did. Don't use this company they are not worth it. We are currently in the process of sueing them. And beware of his sales agent Emily.
I was very pleased from beginning to end with Above The Rest Construction. It was great to work directly with the owner, and he was very patient with me as we went back and forth multiple times trying to decide what type of fence to go with. I would highly recommend this company to anyone needing a fence or any other contractor work done.
Cochran Exteriors is hands down the worst company I’ve ever had the displeasure of working with and after my experience with them I wouldn’t recommend them to ANYONE. Signing into a contract with this company ended up being a complete nightmare and because my review is too long I have made it available here: https://drive.google.com/open?id=1kqDjxxwUjOW_6_MBZCqYFWqnDIftSsvk8NCtVXw_8pkIt is a long winded but accurate depiction of the incompetence I continually had to deal with during my 6 month encounter with them. Keep in mind that I only contracted this company to handle my roof replacement, window screen replacement and a single dryer vent replacement. It is obvious this company is willing to sacrifice customer service and quality work for quantity and profit. Please note that many of the people I dealt with in this company were either managers or owners so that shows what type of leadership you would be dealing with. I hope my review gives you a little insight into the nightmare you too may face if you choose to contract with this company.
Great company! Highly skilled professionals! Our home burnt from a chimney fire and this company has been totally committed to getting us back in our home quickly as to make sure the quality of our home is rebuilt back to original state before the fire.
June 13, 2017 I hired this guy to install a pool. He took 2500.00 down and pretty much ran. Never did the job, never answered phone or text messages. He is a scam artist. DO NOT HIRE THIS THIEF JERRY HATTEN. Lies, lies, and more lies is all your gonna get from this guy. Has numerous warrants out for his arrest. I got his number from Smith and porch.com, and now they are investigating him.
The salesman was good (obviously since we purchased seven windows), however, the actual installers looked rough and the work was far from professional. My husband and I ended up removing a messy, heavy layer of dark caulk and replacing it with something that matched. There is a guarantee but when we called about a broken piece, a man came to repair it right away and saw the terrible caulking job that was done. He said "that is unacceptable" and that he would let the office know but we never heard anything, thus did the repairs ourselves. Quality windows. No quality craftsmanship.
I guess I got ripped off for $2000. Contract I signed was dated 4 dash 27 Dash 17. It was supposed to be done by May 3. I've tried to call him many a times . But he doesn't answer my phone calls and sometimes he doesn't answer my emails with the wrong person in mind. Told me multi time we're coming out this weekend will be there on a Saturday. Only to get let down again with no work done. But he cashed it yet deposit check.
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
Common Jobs
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
- Understanding and applying for building permits to meet local regulations
- Organizing a budget and adhering to it throughout the project
- Gathering all the necessary tools and equipment, from hammers and shovels to large excavators and generators
- Securing the construction site and equipment after work hours
- Working with personnel on-site to address any issues
- Keeping records of materials, labor and all other expenses
Licensing
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
Trade Associations
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
- Associated General Contractors of America: Represents more than 6,500 general contracting firms and more than 9,000 specialty contractors nationwide.
- Associated Builders and Contractors: Represents non-union contracting firms.
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
Hiring a General Contractor
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
Finding general contractors
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Budget
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
Prioritizing Safety
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Financial safety
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.