Did a great job opening the pool and cleaning it .
It was a complicated fix, since I tried to start up my hot tub in mid December, and I did it all wrong...froze some pipes and valves. They came out quickly Christmas week and did the repairs needed to prevent further damage, then fixed it completely soon thereafter (needed to order parts). Their office staff and the repair tech were excellent! We would use them again.
Precision Pools were called to fix a mess left by a different contractor & finish the project. We couldn't be more happy & only wish we'd called them in sooner. Doug & Mark (plasterer) & all the crew are very knowledgeable, professional, kind & efficient. They have the utmost integrity & actually care about their customers & their product.
Signed a contract for a Viking Pool install, April 2017,September 9/14/17. Still not complete. Extremely frustrated and disappointed with my choice to use them.Please do not use Doug and his company for your pool install. They will take your money for deposit, pool purchase, ant then hold you hostage and not honor verbal commitments. They destroyed by back yard, water lines.
Don't buy from Doug Jones !! Inferior merchandise and he refuses to do anything, even when you have all sales receipts in hand. Denies any responsibility for problems.
We needed an old hot tub removed and they took care of me right away! Great price and got the job done!
Gary Wright is one of those service people you generally wonder about when asking "where did all the good repair guys go?" Our hot tub was a disaster after not being used for a few years. We needed it repaired before leaving town in a couple of days. He diagnosed the problems (needed a new heater and two pumps) on Saturday, collected parts, worked Sunday and Monday until almost 10:00 pm, but had it completely repaired. He gave us costs before starting and was very efficient and reliable. He is a gem and I would highly recommend him for hot tub repair.
Our experience was horrible. He replaced our old pump with his pump with a six month warranty last month. this month it broke and when we asked him to come check it out it and he said the motor needed to be replaced. He then told us times he would be at our house and he would not show up and would not call. We would have to call him and he would always give the answer later or tomorrow. When all was said and done he brought the wrong motor and we couldn't keep waiting for him to show up with the right motor so our warranty was never fulfilled. Horrible customer service.
Great job! Worked with David and his crew over the past 2 years at Cottonwood Heights rec. center. 5 major jobs, each completed above expectations, budget and time.
Garry is awesome! Went the extra mile to fix my spa and it's now 100% again!