I just finished making advance arrangements with Decatur's Best after several attempts with other companies. Frustrated by either lack of response or inflated rates, I was happy to this company's real person, who handled my request with courtesy and professionalism, and gave me a rate quote which was very reasonable.
Very friendly on the phone and informative. Cab showed up at 3AM like they said and the driver was friendly and knew his way to the airport without GPS
Do not call Dekalb Taxi! I placed a call for a taxi and it was over an hour before they came. I told the dispatcher that I had to go a long way and had to be there at a certain time and was assured that a cab was on the way - that was a lie. I missed meeting an extremely important appointment because of this company.