I was concerned after reading reviews for St Louis taxi companies that I would encounter difficulties in getting to the airport. Chesterfield Taxi and Car Service had a better percentage of good reviews, so I opted for them. I had no difficulty making an online reservation at 800 for an 11 AM cab. I went outside about ten minutes early and the driver was already there! Then, after I confirmed it was my cab (the name on the door simply read, 'Car Service' and I was confused), the driver promptly retrieved my suitcase and placed it in the trunk. The cab was immaculate and the driver, though polite, was not chatty. He drove the most direct route and in a calm and controlled fashion. The tab from the Central West End to the airport was $30. I was very pleased; should I need a cab in St Louis again, I will definitely choose Chesterfield again.
Who ever answered the phone could have been just a little more human and less like an evil jack a$$. Don't do business here! Put me on hold for quite a while, and proceeded to yell at me after my inital statement of "I need someone picked up". Dude needs to have a lesson in customer service. I understand that people have issues and are not "customer service" people, but geez he took it to a whole new level.
I would highly Recommend this service to all my contacts. They were very professional, had very clean cars and the prices were very reasonable. The Drivers are always so friendly and are never late. I would highly recommend this service to all my contacts and will continue to use them for all my car service needs.
I highly recommend this company to anyone who is looking for great car service. Never once have I been forgotten or picked up late. The drivers are always on time and their cars are clean and comfortable. Employees are polite, eager to help and go to any length to satisfy my needs. Thanks for the wonderful service!