Everything was great before we arrived. They were very nice & friendly & allowed us to check in early. However, once we found the disaster of a house they rented us, things changed. The house is in need of some major TLC. We had a list of problems, including broken glass & ski poles in the bushes in the front of the house, finding someones shorts & underwear under a bed, a ski pole holding up one of the blinds, stained towels & worst of all MICE! This is just some of the problems we had. I called approx. 5 times within the first 2 hours of being there. The person I spoke to was nice & seemed concerned, & said she would send the cleaning/maintenance person to come help us. They didn't have any answers to our problems, just "ask the guy when he gets there". The last time I called was after hours. I spoke to the answering service who transferred me to Dan. He was EXTREMELY RUDE. Yelled at me. Said I could get a full refund if I didn't want to stay, but he was sending the maintenance guy (which took over an hour & he had to come twice). When I told Dan about the AC not working, he just said "there is no AC. No houses in Tahoe have AC". Ok, well, Dan, we're tourists. We don't know these things. I told him he could at least post a sign saying "Heat Only" or "No AC" - just as an FYI for people, & he said "I didn't realize I needed to". We are supposed to be your guests. Show a little courtesy. The entire 2-3 minutes I had him on the phone he was yelling. So unprofessional & just plain rude.We caught 3 mice within 30-45 minutes. They refunded us for 2 nights we didn't stay, but nothing for the 1st. When I mentioned the stained towels, she said "just because they're stained, doesn't mean they aren't clean". I asked if they could at least give us a discount for all the trouble we had & she said they would think about it. I haven't received anything extra as of now & its been a week. They were completely unsympathetic to what happened to us & what we had to deal with.
989 Tahoe Keys Blvd.South Lake Tahoe, CA 96150
From Business: I’ll help you find your dream home! Whether you are looking for your First Home, Second Home or Investment Property, I can help assist you to pick the best proper…
989 Tahoe Keys BlvdSouth Lake Tahoe, CA 96150
531 N Lake BlvdTahoe City, CA 96145
From Business: Chase International is a full-service real estate brokerage firm that was founded in 1986. It offers property management, market analysis and mortgage lending ass…
917 Tahoe BlvdIncline Village, NV 89451
Scott is fast & professional when buying and selling homes. Everybody was very helpful in explaining each process and staying on schedule.
Poor management skills, dishonest, lacks credibility. Worst property management in tahoe. No stars.
I owned a 4/plex in South Lake Tahoe and just recently sold it; I lived in one and hired Tahoe-Rents Inc. to rent the remaining three out. I have been there for 22 years and know all the bad renters, who are 95% of renters.I have read all of the reviews and feel compelled to set some reviews, which I have read, in their place.The owner and the rental management company are team players, the owner has to participate and if they find any problems then they should confront the Management Company and work together to resolve these issues. I found that the Tahoe-Rents Inc. was willing to listen to me and I took her advice to correct my concerns. After 22 years and three other bad Rental Management Company’s, Tahoe-Rents Inc. are truly the best. Good Luck in running your business and don’t forget to participate.
We bank with US Bank here in Sacramento. It is nice to have a branch in Tahoe so that you don't have to pay the service.
Location of this bank is right on the main drag. I usually go to mine here in Safeway. It is nice to have the bank close so you don't have to pay fees to take out from a different bank. They do have an ATM outside.
Do not use this company to manage your property.--especially if you have any concerns at all about maintaining curb appeal and the good condition of the unit. These folks don't have a clue. Keys were lost several times, tenants were allowed to grow pot in the house and change the locks, and the yard was virtually destroyed. We've moved on. Suggest you look elsewhere also.
Tahoe Realty ®Serving the entire Tahoe Basin since 1989.Phone: (530) 314-1097
Horrible. Do not do business with this company, they take very old listings and put them up and will not contact you after you contact them, they just want your money and debit card info. Best bet? Go to the rental agencies themselves here in town, save your money too. I had to change my debit card and contact Life Lock!!!!!!!!! SCAMMERS!!!!
I own a multi family building in Tahoe. I had a different management company. They did a terrible job. I then tried to do it myself which was too hard because I don't live in Tahoe. In desperation I reached out to Tahoe-rents. They took right over last week. They already have one of the units rented. I could not be more pleased