These pictures are not an accurate display of the motel's current condition. It is the same decor but filthy. The room they tried to give us was extremely small and smelled really bad. Stained carpet, chipped furniture, it felt old and depressing. We did not stay.
9500 Niagara Falls BlvdNiagara Falls, NY 14304
From Business: Located in Niagara Falls,NY, the Best Western Summit Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hote…
601 Dingens StBuffalo, NY 14206
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2500 Hamburg TpkeBuffalo, NY 14218
From Business: At the Best Western Plus the Inn of Lackawanna you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western …
Good value, friendly staffThis is a no-frills, family friendly hotel within easy walking distance to the Falls. It's exactly what you'd expect for the price. It's a great hotel but if any of you are looking to save some $$ then book it at SweetHotelDeals.us They usually have some pretty good deals on there!
I asked if it was a continental breakfast and the receptionist said no it's a breakfast bar, it was a continental breakfast. This was just one of many moments in which she was not properly educated. I also thought the layout was a bit of a mis direction with where the elevators were located. Other than those little details and they rude note in the bathroom about towels which lead me to believe if I stay for a week I may not get any new clean towels unless I throw them on the floor outside my door. The coffee was also not filtered well, but I would be willing to give them another chance in a tough situation.
Gross. I booked as the hotel was cheap. I reached late and they shut all the lights and even when I knocked there was no response. the place was very dark and run down. Called the hotel several times and there was no response. They closed the hotel and charged me as no show. when I spoke to the manager he was so rude and did not refund. His intention was only to make money and not provide customer service. we found better hotels in the vicinity for a little higher price but it was worth it than staying in a run down indian place
Horrible experience! I tried to cancel the reservation after one hour and the manager of the place said no.
Nice hotel for the price point. I was able to get a room at the last minute in my travel plans. It was easy to find which is a plus.
I Was very impress with customer service and prompt service when I checked inn. Staff was friendly. I will defenetly stay there again in the future
Very nice rooms and friendly staff. Pool area was clean and the water was a nice 84 degrees. Only fault was the restaurant in the hotel is expensive and the hotel doesn't offer an alternate option for breakfast.
Oh my, this place is the worst place i've stayed in and I am not a picky person. We got room #9. It smells like and ashtray. We stayed there for 2 nights and kept all windows open to air out the room but that didn't work. The shower stall had previous guest hair on the wall, They had a $1 shower liner that had a huge hole in it. The place needs to be painted and a deep cleaning. I will never stay here again.
its been redone and looks better then ever. they did great job revovating.all flat sceen tvs nice hot tubs great location. me and my girl styed here twive and we r leaving today as of 5/21/12 my girl lives in canada and i live on longisland. we been staying here every 2 or 3 months for 3 4days . highly recommend