I've rented from this company for years and never had any major issues that were not taken care of immediately. I plan to continue to rent from this company. Prices are reasonable and affordable. The staff in the office are very friendly and helpful. Will recommend this company to family and friends.
VMC Realty is the most unprofessional management company I have ever dealt with, and I have dealt with more than a few. They are the managing company for a complex where I owned a townhouse in Fort Lauderdale. I had a roof leak that took them over a year to respond to and repair. When there was another issue and I requested Suzanne (the owner and manager) to either look at the problem herself or send a representative, she screamed at me on the phone and informed me that she would do neither. In addition, I caught them charging me for work that was not done, and lying about it. When I requested an explanation, again, I was denied. I couldn't wait to sell my place and get out! If I could give negative stars for review - I would!
Awful non professional service We have condo in SABAL PALMS VILLAS Hallandale FL and we never receiver any information about payments elections ....... The manager send to us this notice by e mail with no attachments (This is an important notice regarding 401 NE 1ST COURT Thank You!) NO ANY ATTACHMENTS we send back several e mails and NO ANSWERS ..... AND after several months they sent us the letter with FINAL NOTICE FOR NON-PAYMENTS with additional charges 75$ !!!!!!!! WHY / FOR WHAT ... so many questions we have .... The persons names Wendy Philips and Heather Silpat both ignore my e mails ...... we never see the AUDIT and our maintenance was increase by 50$ MORE !! Again questions WHY ? and NO ANSWERS AGAIN ... Hillary Gillings and Wendy Philips.
Everything you need and more... Beginning with Jay & Steve... an amazing team to get you organized in today's technological environment without sacrificing necessary safeguards. A true one stop shopping experience. Continued with Wendy who anticipates our every need... all offering patient assistance during board member learning curves. Exclusive property management is every community's dream come true.Who doesn't want to deal with friendly happy people. They truly have it ALL!
I lived in Weston, FL for over a decade. My car wasn't working properly, so I notified the guard so he could notify the towing company CASTLE GROUP hired for towing residents' vehicles. I have never had such an issue until Castle Group became the new association. Well, despite my efforts on preventing a tow, they towed it anyway. When I addressed the issue, the manager said she can't do anything about it and that I should have parked in the driveway. When I approached them for reimbursement for THEIR MISTAKE,they immediately shot me down. ANYONE THINKING OF MOVING TO A COMMUNITY UNDER THIS ASSOCIATION SHOULD SERIOUSLY RECONSIDER!!!! They only know how to make your life inconvenient, not the other way around.
They really take the time to pay attention and address all of their clients needs. It is nice to have a local private company to work with opposed to a national firm where it is easy to be overlooked and pushed to the side.
Horrible , Horrible . I had to submit an application through these people and let me say ive worked in many places and ive never gotten out of line the way this lady SASHA did . She interrupted me everytime i spoke she was very rude , not to mention she has costed me over $300 because she gave me the run around and never gave me the correct information from the start . Im very discusted with this company they need to be shut down . I would NEVER recomend this place to anyone what so ever and im telling everyone I know that if they get an apartment or home if it involved on call managment NOT TO DO IT !! Waste of time and money and pure aggrevation and the fact that Sasha is very rude and disrespectful makes the experience 10x worse !!!!
O STARS. THEY KEPT MY ENTIRE DEPOSIT, MADE NO EFFORT TO RETURN IT AND I GOT NOTHING BUT EXCUSES AS TO WHY THEY ARE ONLY REFUNDING PARTIAL WHEN I HAVE FULL VIDEO AND PICTURE PROOF THAT THEY ARE LYING. DO NOT RENT FROM THESE PEOPLE. THEY CHANGED THEIR NAME (BH MANAGEMENT) AND ADDRESS TO AVOID NEGATIVE REVIEWS. DON'T BE FOOLED.
This company is a joke!!! They harrass all of the people that live in our community. The person she assigned to our hoa board (my neighbor) knocked on my door at 10:45 last night to let me know that he called the tow company to tow my friends car. Her car was parked in front of my house for no more than 3 minutes. I had back surgery an I am unable to walk far distances. Maria postman then threatened to have my car towed and the police called on me if it was done again. She has sent letters to me regarding a pool noodle I had drying on my back porch. She also sent a letter to my other neighbors regarding flip flops on their back porch. Yet there was a homeless man sleeping in the back courtyard for MONTHS and nothing was done about it!!!! They constantly take pictures of everyone and their houses and their cars!! I will be contacting the BBB and local police department for harassment.
I have had issues with the association dealing with the Symphony Condominium. The head of the association, Chloe, never answers emails or responds in a timely manner. She has an attitude and isn't helpful. I have left the building and would suggest anyone having the idea of moving in the building to reconsider as the association is terrible to deal with and it would be much better to choose another building that doesn't deal with this association and especially Chloe. She has only been in her management title for a short period but it is short enough for people not to like her or the association.