Amanda was our waitress to. She was still upset coping with the prior customers negative feedback. We tried to reassure her she wasn't the Worse waitress ever, but mabey the 2nd worse ever. She looked relieved than refilled out drinks performed 3 cartwheels than ran off crying.
7011 Shoppes BlvdMoosic, PA 18507
From Business: We developed our classic 1900's Oyster House as a way to pay tribute and homage to the great tradition of enjoying oysters, these little aphrodisiacs. We have spa…
We just had the worst most inconsiderate service imaginable. My wife and I took our two boys (ages 2 & 5) to dinner at Coopers in Scranton. My wife got the boys kids meals of fried shrimp and French fries. The kids’ meals arrived before ours. Our server said ours would be right out. The kids’ meals still had the tail on the shrimp, which isn’t a big deal. I’m actually glad they did. Otherwise, I would not have known how scalding hot the meals were. My wife and I both started taking the tails off the shrimp so our kids wouldn’t choke on them. The Shrimp burned our fingers because they were so incredibly hot. It definitely would have burned my 2 year olds lips if I gave it to him. Meanwhile our adult meals were taking forever. By the time our meals were served, the kids were almost done, which meant we had to entertain our kids while we tried to eat. When she served the adult meals, the server asked us if everything was okay. I told her how incredibly hot the kids’ meals were. She smirked and explained to me that seafood had to be cooked to a certain temperature. That was very insulting in itself. I immediately explained to her that the food should also be served at a temperature that is safe to eat. If my 2 year old ate the food, he’d be in serious pain. The server thought this was funny and she started to laugh. She repeated her safe seafood temp logic and I asked to speak to the manager. The Manager came over and I started to tell her about our interaction with this waitress. The manager tried to suggest that the waitress was not laughing in disrespect but because she might have been nervous… as if we don’t know the difference.I gave the manager more details to refute her suggestion but the manager again suggested the waitress laughed because she was nervous. I knew I was not getting anywhere. The manager did apologize and offered to do something with our bill. She also offered a free desert for the kids. We accepted the offer because the kids were done eating and my wife and I just received our meals. This was also a nightmare. The waitress did not return to our table until after we were done eating. We took the desert to go. She still had that smirk on her face and used polite words dripping in sarcasm. The bill came, it was not adjusted. She did not get a tip. The final insult, as we were driving home, my wife explained that the kids’ meals came with a desert anyway. I would implore all parents to stay away from Coopers seafood house, especially if you don’t find toddler safety to be a laughing matter. Absolutely inexcusable all around.
Worst service in a restaurant I have ever received . Amanda was our waitress and she was very slow with everything. We saw her 3 times over the course of the 2 hours we were there. waiting