The absolute worst customer service. My tattoo artist, Dani, made my tattoo a hideous color and I had brought her a clear picture with a beautiful color. She is awful to deal with. She should NOT work with the public as she is rude and overall difficult to work with. The owner, Jon, wanted me to go back to Dani, the one who permanently ruined my body, to fix it. His solution for me was to "stop by", an hour drive each way, for a consultation to see if they can fix it and if so, come back again, an hour each way, and hope it will be an acceptable fix. I told him I wanted a refund to go elsewhere for a fix, since I don't want to go to a place that did this to me, and he said he absolutely would not give a refund for his artists lousy work. BE SMART AND STAY AWAY FROM THIS PLACE! CUSTOMER HAPPINESS MEANS NOTHING TO MARC'S!!! I am filing a lawsuit, mostly to publicize this company's poor customer service.
Eric did an awesome job on my arm. He was very professional and presice. I will absolutely be returning soon
Great environment, friendly workers, both do amazing work!! I highly recommend coming here for tattoos!
they are awesome here! anyone who complains of infections and whatnot clearly doesn't take care of their work. they tell you DO NOT PLAY WITH IT due to bacteria on your hands and people do it anyway. ive seen some dirty shops, and ive seen an autoclave in their shop always at work, they've been rated #1 in Scranton several times don't listen to the people that don't know how to listen instructions they literally give you a paper with everything on it! artwork is phenomenal and service is great you wont find another place like this (I suppose its worth mentioning vinny was almost on inkmaster for his awesome work he just didn't make the cut because hes not into drama!)
Just had an add on done by Pete (not Pete Wentz) still f'ing great! They are calm and very, very professional. Amazing work! I do have a couple of questions regarding my tattoo and hope to call in tomorrow. Guys, (and girl), it helps girls ALOT IF YOU PUT A LITTLE EUCERIN LOTION or something before you shave dry. Just a heads up.
Cant even give them a review thats how much of a joke this place is . Out of 6 appoiments i had here ONE actually went threw and i loved my work done by Steve R. Before i had gotten that done they cancelled my appoiment and said " we have been trying to reach you" well that was their excuse the next four times as well !!! How is it every time they try to call i never got any phone calls then i ask what # they have just incase it could be wrong nd they had it right ... They are rude , terrible costumer service and smart a$$'sThen i tell them i want to be refunded my money for my deposit i HAD to pay to make the appoiment nd they tell me i have to wait for the shop manager tuesday he will be in !!! Wouldnt recommend to ANYONE !!!! Needless to say Steve no longer is even working there !
Awesome nothing else needs to be said about it