They have a great selection of kid shoes, good customer service and affordable. Family owned business. Shop local
80 Viewmont MallScranton, PA 18508
From Business: JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style…
for back to school. He gave them to me for her and, well they were not little girl shoes they were for a boy. So I attempted to return, exchange, whatever possible for these $67 pair of shoes. I was greeted by an ignorant man who first stated that they have been worn. I responded absolutely not these are for a little boy. I gave him the recipe which he did not take and said thi is the box they came in. I said no I was not given the box her father just gave me the shoes. He no I cannot take these back without the box they came in. I responded excuse me that is absurd I've never heard anything like this before. He no I will not take them back.
Nice shoes, awful customer service