What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
81 Viewmont MallScranton, PA 18508
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
1600 N Main AveScranton, PA 18508
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Scranton area, turn to Safelite AutoGlass. Those in Scranton and…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Steer clear of this crook. The work he does is shotty at best. I would have given him a negative 5 stars, but that isn't allowed. Also, he has another shop he moves vehicles to so they can be worked on but refuses to give the address to the car's owner. Suspicious!!!
Honest, fast reliable service would go back in a heartbeat. The had my vehicle for couple days to do the work i had been putting for 5 years.
Fast, friendly, honest service! The shop is up by a family members house and had to go in for some quick repairs to travel home, great place. Thank you Pitstop for all of your help!!
Bought a car from Joe Vercetti of Pristine Motor World, his mechanic ran two brake lines under the car before selling it to me so they saw the condition of the frame. Still sold the car to me. My mechanic put it on jackstands, the frame bent from jacking it up. Several layers of metal rotted away, gaping holes rusted out of the frame, rocker panels gone, bumper rittled with holes, the entire frame is completely rotting away. All the brake and fuel lines crumbling to dust. Will never pass inspection in a million years. Joe Vercetti refuses to stand behind his cars and make this right. Will not buy the car back and insists he "gave me a good deal". He gave me a 2,000 car that can never pass inspection and if it drives over a good pothole, could tear the entire frame off from underneath the car!
The owner towed my car on Dec 16 2014. It took him two weeks to find out 20 of 24 valves were bent and it would cost me $1,810 to replace all valves and install a new timing kit. I had asked if there was anything else he would recommend and he suggested polishing the heads for another $100. The first company he sent the heads off to be polished sat on them for 3 weeks before he went to them and sent them off to another company. That company took 5 days to polish them. He then spent the next 4 months installing the timing kit and installing the new valves. He sent the heads off 3 times before they passed compression. Once he got it all back together. He claims the crank blade bent knocking out my crank shaft positioning sensor and a retainer cracked. And on top of it he tried to blame me for it. I capped him at $2,500 and asked if he would be willing to do payments, and he said yes. So it took him another 2 months to replace the blade, sensor, and one retainer. Mind you now for the past 6 months he has told me my car will be ready next week, every week I believed him for 6 months that my car would be ready at the end of the week. And the worst part is I believed him each time, even told management everything he told me. I've ate very little just to make certain he could get paid. So after six months he then noticed the distributor had gone out and ordered a new one. It took him 2 more weeks to install that part. He picked me up on 64/26/2015 to take me to my bank. He shows me a video of my car running. I ask him how much do I owe him, he said, $3,400. He went $900 more then I wanted to. I took out nearly everything I have $2,500 leaving me only enough to make it through the next two weeks, before my next paycheck. I even reinstated my car insurance, had to use someone else because the low rates I was getting was no longer available, the past 6 years I've been with Progressive was no longer valid since I had gone over a month without being carried by them. I give him the money under the agreement that I would be leaving with my car right now and would make payments on the rest. It came down to $233 for the next 4 months. Then he asked me for $200 more just so he could break even on parts. I told him I couldn't do it, and if he wasn't going to let me leave with my car now, to had over the $2,500 I just gave him. He got up out of his seat went to my car and started to take it apart. He said he would take the new battery and the distributor out then I could the car as it was. At that time I asked to speak to Dennis and not this psycho path that was present. He walked off to go pet a dog. Came back to show me where he didn't charge me for two belts, towing, and the battery. He then added up the some parts in front of me which came up to $900. Then told me maybe on Wed I'll let you leave with the car and make payments. My life has been working a job that I don't like but wouldn't leave until I had my car. Because I was under the impression my car will be finished at the end of the week, every week for 6 months. And my receipt is a corner from a torn page.
If your looking for an Honest, Trustworthy mechanic Joel is the man for you. He offers more professional service then I have seen in many years. My experiences with him have always been great. He not only explains what is wrong with a car but he tries to educate his customers in how to avoid the problem in the future and what it takes to repair it in the present. He does not want to hide any part of the repairs from the customer.
So sad, sent my son to have some work done. Welded a piece on exhaust, the thing leaks so bad I have to find someone to repair the repair! And for a single mom $240.00 is not something I just can put down the drain. Will never go back or recommend. 3 mechanics looked at it already and said we got screwed. So sad, can t trust people to do a job right!
this place will rip you off...will never go to this shop to repair your VW.... I took my VW beetle over there to get my air conditional fix because not blowing any air, they charge me 650 which is ok for me if it gets fix ... leave the car for a day.they call said the car is done...go pick up and find out the AC blow air but not cool air...ask them why...they said they will check again and they call me ask me another 450 to get fix...call the manager...the manager dont even want to talk to me.NO MORE VW...
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.