We live in Scottsdale and are fortunate to have so many great restaurants to choose from. Market Street Kitchen is in a great location, has a fun atmosphere and good food. The problem is with the poor management. You can't blame hard working wait staff when it is the management who runs such a disorganized operation.Multiple times lately, you will wait 15-20 minutes to have your drink order delivered, which is often wrong, resulting in another long wait. Your waiter will take your order, but, as with the drink order, others will deliver, not knowing who ordered what and sadly...something will always be wrong. At lease the staff is very apologetic, something that unfortunately must be a common practice.After another night of poor service (not the result of our waiter) we asked to speak to the manager, not to bitch, but to share our experience for constructive purposes. The waiter assured us that the manager (Sam) would be right out. We waited for 20 minutes and a very embarrassed waiter again apologized at which time we left.A shame to see a restaurant with so much going for it be so horribly managed...glad I'm not the owner or investor.
15233 N Kierland BlvdScottsdale, AZ 85254
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The sons do not know how to run a business! Great musicians but unfriendly,change rules every week. Do not talk to customers (act like celebrity snobs). Can't sit in bar unless order food, oh but that changes. Run through a load of managers and waiters. Not a fun place to be after Gwen was unable to oversee.
Went with a group of friends. Couldnt find anything on the menu that really sounded good. I have gone to the Yardhouse near my home. They had a delicious summer salad which this Yardhouse had discontinued. Hot nachos which were not really that good.
Long story short version: If you're verbally abused and harrassed by another customer the manager will probably deny it ever happened.I have been going to Zipps for years, can't even count how many times I have provided them with my business and needless to say, I don't know if I can ever go back again after being mistreated by a verbally abusive customer and then have that same customer file a complaint to the manager just to misdirect the blame towards myself. The general manager threatened to throw me out after the complaint (he said "I don't know what you are doing but stop it" haha what a joke) even though the other customer kept using f--- bombs against me before and after the manager spoke to me. I was so distraught I lodged a complaint with their corporate office and after 2-3 days they stated that the "staff" (which I am assuming is the same incompetent manager) denied that any of this ever occurred to me. I have never been so humiliated in my life and I will never be giving Zipps my money again. If I had been thrown out of the restaurant I would have most certainly sued for discrimination, but since I did nothing wrong (the manager couldn't even quantify why I was being given a complaint) they couldn't do anything to me except favor the abusive customer and take my money. Thanks but no thanks, never again Zipps.
We had a reservation for 630pm and it took about 30-40 mins to any service at all even to to take drink orders. When they did come to take drink orders we gave drink, appetizer, and dinner orders. Our food came out at different times had to ask for my appetizer and then just asked for them to bring my dinner out and as a party of 13 we each received our food at different times and when some were done eating others still had not received there dinner. We spoke w management and they had know reason for the slowness of service.
One of the top steakhouses in the Phoenix Valley on my top three list along with Capital Grill and Mastros
I agree this place is going down hill very quickly.This new policy, pay before you eat really sucks. They are the only sports bar in town that wants a card before I eat lunch. I have only been going to the Indian School location for 3 years. Looks like me and friends need to change sports bars. The loss of customers will cost you much more than the few people who walk on a tab.
This is a good place to forget all about the past week. They have a good pair of wonderful sound system in here and once in a while they will get the most amazing DJ ever.
Reviewing their Post Office:This is a very rude post office each and every time I'm there. I only go to this location, because it's closest to my home. I only deal with this government mailing system, instead of Fed Ex etc. because certain entities send return labels through the United States Postal Service and there exist no other options (damaged cell phone return), or simply wanting to mail a certified IRS tax return.The young, heavyset blonde is rude. She doesn't even thank me for my patronage, and she never smiles.The elderly lady with glasses is the worst; condescending to people of color. She's borderline argumentative.I think the whole world should know, and they shouldn't get away with it just because they are a government entity, that historically, doesn't have to give excellent customer service to get patronage.
I love Eli's American Bar An Grill Scottsdale,Arizona Good Food The Have .