Awesome place to have ur car washed an detailed customer service is great here an the manager Jeanetta is amazing at her job I will be coming back to this one.
8850 E Talking Stick WayScottsdale, AZ 85250
From Business: Arizona Auto Wash, has seven facilities in Arizona, including one at Scottsdale. It is a family-owned business, and specializes in hand-washing of vehicles for be…
Terrible customer service. The cover to my side view mirror of my BMW was ripped off in the car wash. When it was found inside of the car wash there were large gouges in the plastic. The attendant told me that the gouges must have been pre-existing and that it was due to this prior damage that it fell off. I was also told that there was nothing inside of the car wash that could cause those dents. I'm certain that there was no previous damage to my car prior to entering. I was told they would take no liability for the damage and now I have to pay out of pocket to have it repaired. I would not recommend going here and I'm very frustrated and dissappointed.
DON'T RISK SCRATCHING YOUR CAR!I bring my car here frequently and today I had not only the worst customer experience I've ever had, but the worst experience with any business. When I came out of the tunnel to vacuum my car, I used the restroom, and came back to dry my car off. I did not notice it for a couple minutes because it was on the opposite side but I had scratches from my driver door all the way to my tail light on my driver side. I brought it to the manager's attention who tried to put the blame on me because "there was no evidence on camera." It is pretty hard to see scratches on a fuzzy camera if it is on a white car.. Very upsetting to put your trust in a company who does not back up their risk of having spinning equipment. I would advise you to wash it yourself or go somewhere else, especially if you have a nice car.