What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
8128 E Indian School RdScottsdale, AZ 85251
From Business: Marshall’s Service Center is conveniently located in Scottsdale and has been helping drivers keep their vehicles on the road from the same location since 1993. We…
2428 N Scottsdale RdScottsdale, AZ 85257
From Business: Visit Midas in Scottsdale located at 2428 North Scottsdale Road for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil ch…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
My husband's car broke down in the office parking lot where he works in Tempe. He took it here because it was the closest place, and the engine was overheating so he was desperate. They "repaired" it, but my husband only got a few miles down the road before it broke down again. He had it towed back, and it was again "repaired." This time he got almost halfway home before the car broke down yet again. By this time we had paid these guys $700. Finally got the car home and took it to our regular (trustworthy) mechanic, only to discover the coolant tubes these guys had put in folded over on themselves and were causing even more damage. We had to pay $4,500 to our regular mechanic to fix it and repair the actual problem. Wouldn't have minded paying this upfront if we were told what was actually wrong with the car and it was actually corrected, not just "band-aid on a bullet hole" fixes. Now the owner of Taylor's, who is mysteriously never in the shop (even at 3 in the afternoon), is refusing to give us our money back, despite the fact that they did nothing to repair our car. They are in fact demanding that we supply them with an auto part in order to give us our money back, but once my husband procured the part (which is an odd request in the first place), we still don't have our money. Guess we have to put off adding money into our newborn son's college fund. Thanks Taylor's.
This shop is a joke.I called ahead on a Thursday to this shop based on a referral from someone I trust mechanically to address a code being thrown by my 2014 Ram 1500. I am aware of the part involved, and the related systems well enough to speak to the shop coordinator and the tech, and asked if this was something they could handle.I dropped the vehicle off on a Saturday before heading to a conference out of town. This is where I should have turned around. The key dropbox is attached to a gate/fence and is thin 1/16" metal (likely not even steel) with an opening large enough to fit fingers into (I'm guessing so the box can accommodate the thicker FOBs on todays vehicles), and has obviously been pried open a couple times. I wouldn't recommend leaving your vehicle here if you intend to drop off during non-business hours.The techs got to my vehicle Monday as we discussed and called me to tell me what I already knew about the codes and involved part. I asked them what their plan was and heard, "Um, we don't know, we can't figure it out because our shop software has no info on that code"I HAD TO BUY A SUBSCRIPTION TO MITCHELL PRODEMAND AND SEND THESE A**HATS THE CREDENTIALS SO THEY COULD TROUBLESHOOT MY VEHICLEAfter the techs performed their troubleshooting, I had to speak to the tech directly. They couldn't get the part to fail and throw the code, but had sufficient evidence to eliminate wiring, computer and sensor issues from consideration, leaving just the part. The tech explained he didn't want to replace the part because if I came back with the same code while the part was under their warranty of 12mo/12k miles, the shop would be on the hook to figure out the larger issue. THAT RIGHT THERE IS BULLSH*T CUSTOMER SERVICE.On top of it all, they had the gall to try and charge me for diagnostic time. THEY WANTED MONEY FOR FAILING TO DO THEIR JOB!!!I will give these guys credit, they're honest. They're just honest idiots.
No website? Can't access their website. You need to call for appointment. Doesn't honor life time lube and oil agreement.
I'm a new driver with a 2007 car that needed a few repairs. I was so worried that I would get screwed over and tricked so to say but people in the mechanic world but luckily my stepmom told me to go here. Tom is the most up front honest and caring person I've ever felt with for services of any kind. I have had so many questions and concerns and he has been patient and explained everything to me. I drive 30 mins to get to his shop and it's 100% worth the drive. I have also seen that he will drive people to work or home so they don't have to wait while their car is fixed. I couldn't recommend this shop enough they are by far the best.
My BMW has been serviced at Tech Plus since the day I bought it. These gents are fair and above all honest. I recommend them to all my Family and Friends
Finally found good and honest mechanics in Arizona!! Went there years ago and was not impressed but was recent told that management has changed so I gave them a try Jim, the manager there has been great! I now bring all my vehicles and company vehicles there! They always take care of my vehicles and always at a fair price! I highly recommend you give them a try! If you have in the past and wasn't happy, give the new management a chance. You will be happy you did!
Awesome customer service and the showroom is splendid, he is the best when it comes to servicing my luxury car
Discount tire recommended me for an alignment to make my tires last longer it was way out and they fixed it. A month or two after I heard a grinding noise coming from my car and took it into Buddys they gave me a quick estimate I know my brakes were due to be changed soon. They fixed my car in no time very reasonably price for my BMW and very friendly guys up front. They even gave me a oil change coupon after, thanks guys!
Unfortunately I would prefer to give Buddy's Alignment & Auto Repair NO stars. I dropped off my daughter's Scion XA this morning, and asked Buddy's to check the brakes (she was hearing a noise intermittently when braking, and to check on the driver's side window (which was sometimes working, sometimes not). I received a call later that day with recommendations to replace front breaks w/ rotors, resurface rear break drums, and to replace the left window motor. The quote was for over $1,000!!Needless to say I decided to get other quotes.... but when I went to pick the car up, Buddy's charged me $52.98 for the quote!!I've never in my life been charged for an auto repair quote! I was shocked. Please beware. Buddy's does not offer free quotes! Obviously customer service is not a priority, how I would've appreciated an advanced warning that their quote had a price tag on it.I will never return, and I will never recommend Buddy's to anyone. ever
The service in here is full-on! They really work their butts off to make sure that their customers always have the best services. The prices in here are not that bad.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.