What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
245 Mount Hermon Rd Ste BScotts Valley, CA 95066
From Business: Your SCOTTS VALLEY CA O'Reilly Auto Parts store is one of over 5,000 O'Reilly Auto Parts stores throughout the U.S. We carry all the parts, tools and accessories …
107 Whispering Pines DrScotts Valley, CA 95066
Fraudulent, liars, scammers, no integrity.A perfectly good car with no leaks went in for a regular oil change. They called a while later saying the …
99 Mount Hermon RdScotts Valley, CA 95066
From Business: 76 gas stations Top Tier gasoline and other amenities for drivers to fuel up for their adventures. Whether commuting or taking a road trip with friends. 76. We're…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Fraudulent, liars, scammers, no integrity.A perfectly good car with no leaks went in for a regular oil change. They called a while later saying the drain hole was stripped and the car needed a new oil pan for $600. They would not admit to doing the damage, as if it was stripped before it went into their shop. Ended up repairing it with a $20 helicoil kit because we raised hell about it. Also should mention they tried to charge for more hours of work than would be possible for the helicoil repair between when I approved it and picked it up. Run of the mill scammers. Oh yea, your car needs a new oil pan. Keep it in the shop for a few days, shoot a little paint on the old oil pan, fix the damage they did with a helicoil, call it a new oil pan and charge $600 for parts and labor. Don't give these spineless monkey wrenches your business, take it to somebody you can trust.
I had a great experience at Bavarian Motors in Scotts Valley. Steve handled my service personally the whole way through, explaining to me what was going to be done, and showing me what he was doing. The work was very fairly priced and he even replaced a burned-out tail light for free. I highly recommend Steve to anyone who needs auto repair in Scotts Valley.
I found out that they way over charged me for batteries for my motorhome.
Ripped off for $1300 and my truck has been damaged …..I made the big mistake of letting Skip’s replace my battery. I should have gone to the Ford dealer, but decided to use a local shop for a small repair.They managed to add on tons of extra work – the starter, the radiator, the clutch, etc. Every time I came back to pick up the truck, they either found something else to replace and then botched the repair. They ended up doing about $4K in total.The starter didn’t start when I came to pick up the truck, so I had to have it replaced again. When they replaced the clutch, they forgot to attach the muffler. Then, they jammed in the bolt and wanted to drill it out at their shop, which would have resulted in severe engine damage. When they replaced the radiator, they jammed in the thermostat and it is now permanently broken and can’t be removed or replaced.The last ripoff – three clutches within two years. The last time, it wasn’t even a clutch issue. They mis-diagnosed it, charged me $1300 and I finally got the real problem fixed at the Ford dealer. The warranty ripoff – it only covers the first repair, not the second replacement.This is the short version of all of the troubles I had with them. The list is actually much longer.The new management says that they swept out the previous crew of incompetents. The owner says that’s not true. Someone is not telling the truth.There’s a lot more damage they did, but I don’t want to make the story too long. You get the general idea.I’ve told my story to everyone in my community and then I find out no one else has anything good to say about them either (also should have checked here first). I should have asked around before I threw away a lot of money. And, I should have listened to my gut and go directly to the Ford dealer.Bottom line: incompetence + lying = total ripoff Don’t go there unless you want to throw money away.
I have used this shop in the past and have found them to be honest and do good work at a reasonable price so when my car broke down and needed a fuel pump done I thought it would be a no brainer to have the car towed there to have the work done. Normally I like to do the work on my car myself but I don't have the knowledge or the tools for big jobs that require a lift so I figured I would let them do the work. I was prepared for it to be a pricey job given the labor involved and it did turn out the price for the job itself was fair BUT then they started naming off other things they said needed to be done such as belts needing to be replaced and the brakes needing to be done saying they were metal to metal and the rotors were warped so they would need to be replaced. This smelled fishy to me since I know with my car when those things need to be replaced they will start making squealing and squeaking noises to let you know they need to be replaced. I told them to just fix the pump and change the fuel filter (since it needed to be replaced) and told him I would check it out myself. When they called to let me know the car was ready they still tried to get me to authorize other things to do saying they were badly needed which I knew was a lie so I told them no. Picking up the car they were STILL trying to get me to do the things they mentioned earlier and told them no again, paid and left. When I got home I inspected everything and found it to be fine, but knowing I'm no skilled mechanic decided to get a second opinion from my dad who's been a licensed automotive technician for 30 plus years. He confirmed that there was nothing wrong with the things they mentioned with the exception being the brake pads would need to be replaced in maybe a year or so. No where near the metal to metal they where talking about and the rotors were perfectly fine. I also found out from him that the shop has changed hands recently so if you need work done other than an oil change I strongly suggest that you take your business elsewhere; since if you don't have the slightest idea about cars they will take you for all your worth!
The most pleasant experience I have ever had with a auto repair specialist. They are extremely attentive, courteous, and knowledgeable.
I went in to get new tires and some affordable ones since I needed all four! I came out walking as a happy client I got tires under the price estimated to be spent. Now I have money to have some fun and pay more bills. They were friendly dudes. I liked my stay during service on my car! Thanks
They were courteous and understanding. I really appreciated that. Great work every time!
This place has been taking care of our automotive needs for over 20 years! They are a friendly, honest, efficient auto shop!
Quick service great prices and they will beat others prices just ask. I send all of my family and friends there.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.