Very professional and high quality service.
I went to this dealership looking for a car to buy for my granddaughter when the Packers/Bear game day. I live in AZ and flew up to get her a car. The owner asked me why I was wearing a Packer sweater as I live in Tucson. I stated I was from Wisk. And there are Packer fans in AZ. Very condescending and rude. I looked at a Hyundai Sante Fe and then took the keys back and wanted to throw the keys in his face. Bought a vehicle elsewhere. STAY AWAY. Bunch of losers work there
Last month found a real gem at Car Connection. Before purchase took it for an hour road test/2nd opinion inspection at Firestone-Wausau, a mile down Grand Ave/Bus 51 (
By far the worst car buying experience ever. Larry promised the vehicle would be ready and clean when we showed up we explained it was a 2hr drive. One of his employees threw a set of keys and said I think its over there. Car was not cleaned inside or out. I called to complain and he instantly took $500 off the price of the vehicle and promised to have it detailed inside and out, about a four to five hour job he said. So my wife brought it back(A 2hr drive again) to be detailed and a couple minor fixes. 5 days later my wife was in the area and picked up the vehicle, gets it home and they may have vacuumed it but no way did we get a detail job in any way. Live and learn-never again will I ever consider another vehicle purchase there. Larry is not a man of his word. Stay away.
My husband and I were very pleased with the service we received at Fred Muellers. Steve (in estimates) was very helpful with getting our car fixed. He was very polite in taking care of all the details and making sure our car was fixed appropriately. Thank you very much for the excellent customer service we received and for fixing our car. And yes, our car looked brand new inside form them cleaning it. Amazing!!
Really great service. I called to get head light replaced, which is not easy on my car. I called another place first, they quoted me $110 and couldn't get me in for 2 weeks. Fred Mueller's quoted me $20 and got me in an hour later...fixed my head light AND washed my car, too!
We worked with Nancy. She was great and answered all of our questions. We will go back to Fred Mueller for our next vehicle just to work with her again. We are loving our Buick Enclave!
I recently bought two new vehicles from Fred Mueller and they were Excellent to work with both times! Go talk to Landon, he is very knowledgeable of GM products, and an excellent Salesman (very easy to work with)!
Do your own research on the car history before purchasing from this dealer. Recently looked into buying a new car and intended to trade in the vehicle that I purchased from Car Connection. Found out that the vehicle history I was given when I purchased this used car was not up-to- date. The car had been totaled, which is much different than the small rear-end cosmetic work that they told me about, resulting in a shockingly low trade-in value for a car that I spend around $8,000 for. To be honest, if I had written this review when I originally bought the car from them, I would have said my experience was pleasant, but I was obviously tricked into this perception.
I just happened accross this page by accident, and have seen the ranting of a person that did not have himself looked on like they were the only customer. I have purchased my last 3 vehicles from Car Connection Central and know that they only have one sales person there and his name is Larry. I know as a fact that like other dealerships in the area, I know that he goes threw all cars , and would not sell anyone a car that is not in good working condition that he has driven and all problems have been corrected. I also have been there getting oil changes and watched the owner extend services for the repair of a vehicle for parts at his cost ( he showed them the reciept) and installed that part at no cost, months after the warranty was out.I will tell you with NO RESERVATIONS that I will always go back to this dealership for my next car, and have and will always send my friends there.. Please don't take my word for it, go and talk to them about any car there and they will bring out the file and show you all that was done to the vehicle and where they got the vehicle from..