Schertz Animal HospitalAdd to Favorites
1350 Fm 78Schertz, TX 78154Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
Phone: (352) 588-2132
Phone: (210) 659-3938
Phone: (210) 659-8831
Specialties: Pocket Pets, Small Animals
The facility is not very sanitary. My dog when in healthy and while was in their care became sick. They called me while on vacation and told me my dog had parasites that caused diarrhea and it would be $80.00 dollars to treat the infection. Now my dog had all his shots and everything; now the only way he would have gotten a parasite is if he ate another dogs poop!
So, that tells me that they do not clean up after every dog that goes outside. So, to me they should have never charged me for the parasite infestation! The facility was cheap on the rates but, them either make up crap to charge you extra. If you love your pet don't take them there please!
The staff (excluding Dr. ___) are exceptionally friendly and give excellent customer service. This place is great for regular check-ups. However, if you have a life threatening emergency, you may not want to take your beloved friends here. Dr. ___'s knowledge base, ability to think ahead and be prepared, and bedside manner are significantly lacking. Our beloved is now gone due to negligence and ill preparation. After our beloved passed away, he yelled at us accusing us of questioning his skill. We hadn't up until he was yelling at us and then we started to wonder if he felt some kind of guilt. The answer was obvious. We will not take our other pets here. It is sad that our baby had to suffer so.
10/17/2011Provided by Citysearch -
I took my cat here to get her spayed. About ten days after the procedure, she still wasn't eating and seemed very ill. Now keep in mind, my cat is EXTREMELY tempermental and is a real pain to work with for anyone who is not me or my husband, so they were up against a strong force here. Dr. Rodriguez said that he had never seen anything like it which I absolutely believe. I'm pretty sure my cat just stressed herself out so much she actually fell ill. Yes..she's THAT bad. She's spoiled is why. Anyhow, I brought her back in and they kept her over the weekend, monitered her, got her temperature down and she was healthy and eating in no time. I want everyone to understand that the vet didn't do anything to make her sick, but they took care of her anyway AT NO CHARGE. This showed me that they genuinely cared about my cat even though she was terrible to all of the staff and was probably the worst patient they've ever had. So thank you to Schertz Animal Hospital for taking wonderful care of my baby even though she was mean as hell to you. You guys are wonderful and this will be the ONLY veternarian that I will go to from now. My cat is my child and I wouldn't take her just anywhere. I promise, this place is amazing. :)
My dogs like coming here to see Dr. Rodriguez, he is always so caring and lovable towards them and my dogs usually don't like no one, they always bark and go all crazy. Dr. R is super cool he takes care of my dogs and does an awesome job at it too thank you. oh also thank you too Ashlee your great too with my Denver & Rider :) over all experience here I love it!