Cibolo Creek Kennels
12020 Schaefer Rd, Schertz, TX 78108
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03/27/2011Provided by Citysearch -
We used Cibolo Creek Kennels to board our cat while we looked for a place to live. The management was first rate and we were able to come visit our pet anytime we wanted. She was very content and received excellent care during her stay. We had such a great experience, we wound up using this facility for obedience training for our dogs. I cannot say enough good things about Bonnie Sue and the time she took with my husband and I and our children. She was an excellent teacher and was very patience; she ensured we understood what and why we were doing and you can really tell she enjoys her work and loves animals! I highly recommend this kennel and dog trainer! She is very reasonable and does a truly outstanding job!!!
09/07/2010Provided by Citysearch -
If it was possible to give a zero for this rating, I would have. I used this kennel as a last resort on Labor Day Weekend and I will never do so again. Upon pick-up, I wasn't very pleased with the cleanliness of the kennels and the water bowl used was a bucket twice the height of my yorkies (and mine are almost a foot tall)! The only way they could get to the water was to put two legs on the bucket and attempt to lean their heads down in. Thankfully the bucket was full otherwise they wouldn't have been able to reach it.
Also upon pick up I was informed that the owner, Bonnie Sue, charges for the day of pick up and only accepts cash or check. I have NEVER encountered a kennel or vet who charged for the day of pick up. Bonnie Sue tried to tell me she is the cheapest kennel around, but I completely disagree. She was unfriendly during the conversation and tried to explain her reasoning to me like I was a child. You can't argue with numbers, and let me show you why:
The most expensive kennel in the NE San Antonio area is Schertz Animal Hospital, which charges $14.50/dog/night. They do not charge for the day of pick up. SO... If I was to board my dogs at the Schertz clinic for two nights, I would pay $58. If I was to board my dogs at Cibolo Creek Kennels I would pay $11.00/dog/night, totaling $44, BUT I have to pay an extra $22 for the day of pick up (even if I pick up at 8:00 a.m.!!!!), so my total would be $66. Therefore, Cibolo Creek Kennels is not cheaper than any other kennels in the NEside of San Antonio. In fact, she is the most expensive. She's also rude.
I would highly recommend Pawderosa Pet Ranch, Rob Cary, or Green Dog Kennels. If a last resort, I would use Universal City Animal Hospital or Schertz Animal Hospital. Check their reviews and you'll see why.