My vehicle died on the 4th floor of parking garage in downtown Albany. My roadside assistance initially contacted Pearlman's but about an hour before they were supposed to pick my car up they cancelled saying they didn't have the right equipment. Another towing company was contacted, and a few hours later the driver (Josh) called to get specifics about getting into the garage.The garage has signs posted that the clearance is 6 foot 6 inches. We literally had to slow down to a crawl under every concrete column to determine if the truck would clear them. Most of them had less than an inch of clearance with some being like a 16th of an inch. This is the first time I've ever had to be towed where not only was the driver not grumpy and grizzled, he went above and beyond to get the job done whereas others refused to even try. If he couldn't get my car out of the garage it would have been stuck there for who knows how long.I'll never use another towing company after this experience.
Serving the Schenectady Area.
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