Prompt service. Driver's are very professional and courteous. Good rates and well maintained vehicles.
Fast. Reliable and very courteous. The cars are very clean. They always answer the phone and are right there when called. I’d recommend them to everyone!
Fast friendly reliable service.....always answers the phone and the wait is never long. No matter what the weather they are very dependable! Highly recommended
Very clean cars, professional service and prompt. Would highly recommend this service for any one needing transportation.
I tried the rest. Midway has better driver's, cars, and service than the rest
Electric city has came up far away Gary the owner cares very much about the company and the customer satisfaction they offer airport rate discounts senior discounts student discounts and you live in the ghetto they also give you a discount I understand that single mothers sometimes don't have all the money so they easier going on letting them pay a high price if needed to be that will never be because electric city does have the best rates
Just called and in the middle of saying "hello I need a taxi at" the dispatcher hung up in my face and didn't answer the subsequent redials I made.The trip to my local grocery store used to be 8.50 and all of a sudden changed to 10? Depending on which dispatcher you get is how you are charged, which is clearly fraud as you are supposed to be using the damned counter instead of calling dispatch to ask for rates.Your vans are falling apart and are rancid. Just declare bankruptcy and stop treating people like shit just because you don't want to do your job. You guys used to be reliable, but now you don't even care - typical trickle-down management type business, never reinvesting into the business just so you can watch everything crumble while you steal from consumers without earning it.Vehicles require repairs and maintenance, dispatchers need to answer their phones and do so respectfully, your drivers need to use their mileage counters and stop asking dispatch for fake rates.Your driver base and consumer base left because you didn't follow standard business practice.
You wonder where all the dumb unintelligent people work? Well look no further. Unskilled labor at its worst.
Everytime i call electric city taxi they are on time and very polite. I will be calling them everytime for now on.
Awful. I waited in the cold for about 40 minutes when the operator told me 15 minutes. The driver was rude. The van door was a bit heavy for me and I had 3 bags on my shoulders trying to open and close it while he looked at his phone (thanks for the help)....got into the van and closed the door. He said it's not closed...I tried again... He shook his head.... Said still not closed. He asked where to.. I said "towards such and such by blah" He shook his head... Again he asked where to....I said the name of the street. I then forgot what street to go down (which he should know) so he turned around in a unsafe way... I had to grab onto the van door my bags went flying into the back of the van.... He then rolled his eyes.... Sighed.... Like I'm an idiot for not telling him correct street. I never saw this man's face.... He not once even looked back at me. I gave him a very good tip....figured everyone has a bad day. He perked right up and actually said Thank you, still didn't look at me but maybe it put him in a better mood for the next customer. I will never call this cab company again. If I could give 0 stars I would have.