Very unprofessional. Cannot speak enough about how they stand on reputation until they have to. They don't want to find a resolution when they are wrong, just want to make sure you are "happy" because that is how they maintain their reputation. The work was not to the specs on the agreement and blacktop was only about an inch to an inch and a half in numerous places. We reached out a number of times to contact Mike for a resolution. While he did return a call once or twice, it was to express that he was not ignoring us, but had not had time to come back to inspect. Once he did have time, he admitted there were places where it was thin, however it was still a "good" driveway and he would guarantee it. We said that is not what we wanted, we wanted him to fix it. After that, no phone calls were ever returned. Take the time to get another quote, and weigh into the decision that if Clark Myers doesn't deliver quality work, they will not own up to it.
John called back and left a msg. I will withhold my review until after I see what he can do to fix my problem.
Clark Myers paved part of my driveway last fall. During the winter, we had a problem with part of the driveway. A door to a garage shed wouldn't open for months during the winter. They have been totally unresponsive to phone calls and have left me with a cut in the driveway. We now are depending upon another contractor to fix it. They don't care about their work or their customers. If you hire them they will not stand behind their work. Do yourself a favor and look elsewhere.
After listening to their song and dance about how much better they were than their competition because they "don't water down the sealant like the others," -- and they admitted they charge more than others because they do it right -- we hired them. NEVER AGAIN. They failed to seal a major spot in my driveway of about 3X2 feet, as well as two smaller spots. All of these areas are areas where one would walk into the house and see the sloppiness. The man of the house called them 3 times about this and did not receive a return phone call from "Michael," who is apparently the only person equipped to deal with this. So, I called and left a VERY detailed message regarding the problems about missed spots. Several hours later, I received a return phone call from the woman who answers the phone. She "explained" that she had been unable to connect my address with my name, which seemed to overwhelm her. She said they use the name of people -- not their address, when identifying callers. That's quite a filing system when they can't connect an address with a job! She said "Michael" would call back. He didn't. I called again today and got the run around that unfortunately the call of last week hadn't been returned because it must have been lost in the shuffle. Well, apparently, they lost THREE of those calls in the shuffle over a 2-week period. The woman who answers their phone (and she stated that all she does is answer the phone and deliver messages) said that she has NO access to any information regarding where/when jobs were done -- this is a different story than the call of the preceding day, where she had access to names that are attached to locations, but can't use a location to identify a name. She asked for details about the problem -- details I had already provided the preceding day. The story changed repeatedly about why there had been no return phone call. First, I had incorrectly used the terminology "paving," and so that call shouldn't have gone to Michael. Well, the man of the house had correctly used the terminology "sealcoating," and still hadn't received a return call to his multiple calls. And if I had, indeed, used the terminology "paving," then SHE misdirected the call to "Michael." She ultimately got so frustrated as I continued to point out her change in stories that she hung up on me. This will go to the Attorney General's Office. I'd give zero stars if it were a choice. They took the money and ran, and had the nerve to allow me to advertise for them by placing their sign on my property (without asking) in a high traffic area.
I had previously hired this company to seal coat my driveway and they had done a great job. This past year I hired them again, and now will never do it again. Beyond the fact that they bumped the price $15 when they came to do the job, they left a spot in my driveway that was not there before they touched it. I had to call 3 separate times for the owner to come take a look. They clearly spread out the sealant too thin. The owner left a message on my machine stating that spot treating it wouldn't help,, but paying them to reseal it would. Thanks but no thanks. There are too many other companies out there that will do a good job the first time.
Does not rope off lot then proceeds to blow sand and stones onto your vehicle.