This business has NO concern for their customers. My son has gotten kerosene from them (thru HEAP) the past 2 winters. During this October cold Schoharie Co. weather he ran out of fuel. I called them to see if he could get some fuel as they have a month old baby & 14 mon. toddler. Since HEAP isn't available until middle of November I was gonna pay for it. I called on a Fri. morning & the girl I talked withwas gonna ask her manager about same day delivery. No fuel Friday, son thought they might deliver it Sat. NOPE! He called them Sat. to see want was going on. They would bring it Mon..They didn't "think it was such an emergency". 2 babies in a house with no heat in 20 degree weather? I found another fuel company for them & called Mirabito & cancelled the order. Would never recommend them to anyone!