I recently visited this McDonalds on State Street in Schenectady, NY. I go there often to purchase bags of ice. I made a purchase, of 2 bags of ice.and allowed the cashier to know that I would fill one up from the machine and he could give me one from the back. The ice from the back is much harder and it takes them much longer to service me... The cashier took my order and went to the back for about 10 minutes and came back stating there were no more ice bags which often happens and they will usually fill a bag which is not really an ice bag but it still fulfills the purpose... The individual who stated they were a manager but could not present a name tag for me to verify who she was, had already approached in the past stating that I could not get ice but I allowed her to know I had paid for it however she still had an attitude. My purchase was not fulfilled and the "manager stated to the cashier to give me a REFUND..and the cashier responded to a comment I made by saying "You people need to go back where you came from". I will be contacting my lawyer and the corporate McDonalds... I am very disappointed with the service I received as well as the racial slur response.
Awful!! Nobody was wearing gloves and took us FOREVER. SO GROSS!!!! Never will eat there again after seeing how dirty some employees were and not wearing gloves.
stopped by on our way home last night in nasty weather as this locationis usually great. we went through the drive thru and after we drove away found all of our food cold and stale. definitely disappointed, but since this was the first time with a bad experience may try again