Went here to buy a used vehicle for my husband. Found one priced $23,900. Offered $20,000 plus trade in and was told, "no, can't do it," and the sales person walked away. No negotiation, nothing. Just walked away. Would never go here again and would not recommend.
I agree with scubamcd. Bought a ford from them and it was nothing but negative experience.
I have to preface this comment by saying that I worked in the auto dealership field for more than 25 years, selling and servicing both domestic as well as imported vehicles. Having said that our family has purchased 4 Hondas from this dealership, 2 while in the old location, and 2 in the new, improved Freemans Bridge location. The salesman for all 4 vehicles has been Mike Benice, and he has always been willing to go the extra mile for us on all of the cars. If we needed to schedule a service appointment, we'd call Mike and he'd handle it and get back to us with the appointment date and time, no hassle. I had the experience of going to the new showroom to pick up some paperwork for one of the deals and Mike was occupied with another customer when I arrived. While sitting in the waiting area I was approached by no less than 4 people, some office workers,service workers, and salespeople. All wanted t know if I was being helped, all courteous, and each asking me if I'd like a coffee or pastry/fresh baked cookie. When Mike became available he had the needed paperwork, all ready to go, and he asked if I wanted anything, (coffee, cookies, etc). my experience with this dealership, given my own past history in the field is this is how an automobile dealership should be run, from sales to service, people with great attitudes. I have always subscribed to the adage, "It's not the business that makes the people, but the people who make the business". Mohawk Honda exemplifies this adage with it's people, especially Mr. Benice.
They were quick, open to negotiation, knowledgeable. My salesman, Heath, was incredible, and Heidi, who helped with the transaction, was great. I cannot say enough good things about this team.